Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
106 reviews
Prime Carship LLCSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shipping a vehicle is a significant logistical task that often comes with unnecessary stress. At Prime Carship LLC, we are on a mission to change that. While our brokerage has a three-year history of navigating the complexities of auto transport, we are proud to announce that as of April 2026, Prime Carship LLC is under entirely new ownership and management.We want to be upfront with our community: if you encounter older reviews on this profile, please understand they do not reflect our current team, our upgraded safety protocols, or our "customer-first" philosophy. This month marks a fresh start, and we are working tirelessly to build a reputation defined by honesty, speed, and care.Next-Gen Support, Human AccountabilityTo provide a better experience than the industry standard, we have integrated advanced AI tools into our support systems. We use AI to streamline our logistics, provide lightning-fast response times, and offer more accurate tracking updates. However, we believe technology should enhance human service, not replace it. Our AI allows our team to spend less time on paperwork and more time speaking directly with you, ensuring your specific needs are met with a personal touch.The New Prime Standard:Vetted Reliability: We partner only with top-tier carriers, ensuring your vehicle is handled by professionals who value safety as much as you do.Total Transparency: We have eliminated the "hidden fee" culture. The quote you receive is honest, straightforward, and clear.Active Communication: From the moment of pickup to the final delivery at your door, we keep you in the loop.Whether you are relocating for a new job, buying a car from an out-of-state dealer, or moving a classic vehicle, the new team at Prime Carship LLC is here to make the process effortless. We aren't just moving cars; we’re delivering peace of mind through a smarter, more modern approach to shipping.Contact the new Prime Carship LLC team today and let us show you how car shipping is supposed t
Prime Carship LLC (primecarship.com) has 106 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
106 approved reviews, newest moderated first
Absolutely the WORST! Scammers the lot of them. I was quoted $1795, confirmed in writing MULTIPLE times that the quote was all-inclusive and the pricing/amount would not increase when my motorcycle was delivered at port. Not only was this not all-inclusive (I spent weeks getting my motorcycle crated and then shipped to Colorado Springs from Aurora) they also sent me a final bill of $3995 for just shipping! They are SCAMMERS!! STAY AWAY!!!
By Micah O.
They took my deposit and and kept it after I cancelled the pickup of the vehicle. They said they would refund my money they have not. When they gave me a price for the job the tried to change it when they called to tell me the was ready to be picked up and then had the nerve to say it's only money yes it is mine!!! Classic bait and switch. They are not to be trusted said they would refund my money in 3 days it has been a week and 3 phone calls nothing but the the run around but it is only money right now that they have it find another shipper I am WARNING everyone!
By Deville F.
My son is active duty Air Force stationed in North Dakota. I got a great rate from this broker. But of course to good to be true. They did not pick up car on agreed upon date & I've yet to here back from them for a reschedule or about getting my $100 deposit back. I did read the contracts fine print and as written in the contract Im well with in my rights to get my money back. Now when I call no one answers, no response to text message or emails. DO NOT USE THIS COMPANY if looking to ship a car!!! I would give it a 0 rating if I could!
By Eric P.
Jennifer Wilson She the best she was not mad wen I text her told her customer cancel load will work with her in the future
By Naime G.
Contracted with Prime Carship LLC to move a pick up from NC to NY, Robert quoted $400 but then couldn’t find a driver for the amount quoted, said driver was asking for more and he was negotiating. Never got a driver & said he’d refund my deposit on 3/26. After several days of no refund, I asked for an update and was sent a pic on 4/2 of a refund given on someone else’s account. I let Robert know that account/person was incorrect, not my name, and haven’t had any response since 4/2. Still waiting for refund! I also found out my vehicle transport was posted on the board for drivers for $800, not the $400 I was quoted by Robert. Ended up having to find another transport company and now going thru my credit card to dispute the charge from Prime Carship LLC. Be careful using this company!!!
By TH
Prime Carship LLC is reliable company. I will work with them in they future.
By Behruz B.
Besh car shipping experience
By Asadbek Z.
John is a great guy!
By Johny J.
