Presets.ioReviews of presets.io

Response from Presets.io· Dec 22, 2024

Thank you so much for your review! We truly appreciate your support and are thrilled to know you had a great experience with us. Your feedback means the world to us!

Response from Presets.io· Dec 22, 2024

Thank you so much for your review! We truly appreciate your support and are thrilled to know you had a great experience with us. Your feedback means the world to us!

Response from Presets.io· Dec 22, 2024

Thank you so much for your review! We truly appreciate your support and are thrilled to know you had a great experience with us. Your feedback means the world to us!

Response from Presets.io· Dec 22, 2024

Thank you so much for your review! We truly appreciate your support and are thrilled to know you had a great experience with us. Your feedback means the world to us!

Response from Presets.io· Dec 22, 2024

Thank you so much for your review! We truly appreciate your support and are thrilled to know you had a great experience with us. Your feedback means the world to us!

Response from Presets.io· Dec 4, 2024

Hello Stefan! We have responded to your query regarding your purchase! It shows that you used a different email address upon purchase which is why you didn't receive the order confirmation email through the email address you used to contact us. We apologize if you feel there was a delay in our response. It shows you just recently made the purchase and we try to respond to queries within 24 hours. Please check your email for more details regarding your concern.

Response from Presets.io· Nov 25, 2024

Thank you for sharing your feedback. We’re sorry to hear that your experience with the bundle did not fully meet your expectations. Regarding the compatibility of the presets with Luminar Neo, we ensure that all product details are clearly stated on our website to help customers make informed decisions. It’s great to hear that you’re enjoying some of the LUTs, and we hope they are adding value to your creative work. We understand your concern about the differences in product content across platforms. Our pricing reflects the quality and versatility of the included resources, and we aim to provide value for all customers. We’re always open to constructive feedback and encourage our customers to reach out directly with any concerns. If you’d like to discuss your experience further, feel free to contact us at [email protected], and we’d be happy to assist you. Thank you again for your input—it helps us to improve continuously.

Response from Presets.io· Nov 18, 2024

Thank you for your feedback! We’d like to clarify that the collection you're referring to for Luminar Neo is made up of LUTs (Look-Up Tables), not traditional presets. LUTs are a powerful tool used to apply color grading and tonality adjustments to photos, providing a quick and impactful way to change the mood or style of an image. While LUTs are different from the typical "preset" in how they function, they are designed to be easy to apply and work seamlessly within Luminar Neo’s editing workflow. If you’re looking for more detailed adjustments beyond color grading, you can always combine LUTs with other editing tools in the software to fully customize your images.