Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
172 reviews
Preserve GoldSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Preserve Gold is a family-owned company committed to helping individuals and families diversify their wealth and retirement with physical precious metals. We offer gold, silver, platinum and palladium coins and bars delivered directly to your home. We also offer retirement account rollovers and will help to facilitate a transfer from your current custodian into a Precious Metals IRA. As industry leaders, we offer each of our clients: • Free, Insured, Fast Shipping: We will ship your metals to you for free with full insurance. Our metals usually ship within 2 days of payment clearing. • No Fees Buyback: Turn your metals into cash at anytime. If you are a client with us, we will buy back your metals and charge no fees. • 24-hour Satisfaction Guarantee: After we lock in your pricing and you receive the invoice, you have 24 hours to cancel for any reason without penalty.After we lock in your pricing and you receive the invoice, you have 24 hours to cancel for any reason without penalty. • Price match: We will meet or beat any competitor’s prices on gold and silver.* • Price transparency: We are transparent about all fees and costs associated with your account. • Easy access to a precious metals specialist: Our specialists are just a phone call away to answer all your questions and assist you with the selection and delivery of precious metals inside of an IRA or for home delivery. Our team has been hand-selected because they are well-trained, professional and courteous. • Precious metals education: We believe that a knowledgeable client is a successful and satisfied client. Our specialists will take all the time needed to answer any questions you have concerning precious metals. • Experience: The Preserve Gold executive team has over 30 years of combined experience in the precious metals industry. We understand this market, and we put that experience to work for our clients every day. • Integrity:We measure every client interaction against one word: Integrity. It’s at th
Preserve Gold (preservegold.com) has 172 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
172 approved reviews, newest moderated first
My experience with Preserve Gold has been very positive. I first met with Alana who was very helpful and professional, and was able to address all my concerns. She then connected me with Ken, who is extremely knowledgeable, and he gives me regular updates on my investment. I would highly recommend Preserve Gold to anyone looking to invest.
By Darin R.
Ryan was extremely helpful in his description of the purchasing process and the selection of coins. We look forward to future business with Ryan and Preserve Gold. Dean R McCormick
By customerDean
I have dwelt with Ken for several months. He always listens to my prospective and offers advice accordingly. There is information but no pressure. I feel I can trust him.
By Connie G.
Ryan Mullen is very helpful and patiently answers questions. This was our second purchase with Preserve Gold, so not only did we have fewer questions about the process, but we were confident Ryan would make sure things went smoothly. We will definitely rely on Ryan for future metals purchases.
By David J W.
The customer service at this company is really great. My rep was Oliver Moseby. He is exceptional. The cost of starting a precious metals IRA is quite expensive, but the gains will make up for it over 2 - 3 years. I was educated by Preserve Gold on all aspects of the procedure before I invested.
By Tammy L C.
I thought transferring my I thought moving my IRA to metals was what I wanted to do but my lack of knowledge had me on the fence. After speaking with Ryan I was sure I was going in the right direction. The combination of product and personel has given me confidence I lacked in the situation I left, knowing I can now reach help anytime I feel I need it. ira to
By Stephen M P.
My experience with Preserve Gold was very positive thanks to Oliver Moseby professionalism and expertise. My precious metals purchase was seamless thanks to his assistance. Highly recommend
By Lee R.
After making the decision to purchase precious medal and doing a great deal of research, we chose Preserve Gold. Preserve Gold stood out as a reliability and excellent company. As our very first experience at buying precious medal, we couldn't have asked for a better introduction. The process was seamless from start to finish. Dave Wright at Preserve Gold guided us through each step with patience and expertise, ensuring that all our questions were answered thoroughly. Dave’s transparency and dedication to customer satisfaction immediately put us at ease, transforming what could have been an intimidating experience into an exciting journey. What truly impressed us was not only the quality of the gold itself but also the care and attention given to new customers like us. Every detail was handled with professionalism, and we felt valued throughout the entire process. The educational resources provided by Preserve Gold further enhanced our confidence, allowing us to make informed decisions without any hesitation. Choosing Preserve Gold for our first precious medal purchase was the best decision we could have made. The experience exceeded our expectations in every way. We wholeheartedly recommend Preserve Gold!
By Larry T.
