Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
646 reviews
Prescription HopeSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Prescription Hope offers affordable access to over 1,500 brand-name medications for just $70 a month each. Our patient assistance program navigators order, track, and manage prescription medication and refills for qualifying individuals. With no extra costs or fees, our advocates work with over 180 pharmaceutical manufacturers to ensure medication access year-round.
Prescription Hope (prescriptionhope.com) has 646 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
646 approved reviews, newest moderated first
Very courteous no problems willing to help
By Steven H.
Response from Prescription Hope· Apr 10, 2026
Thank you for your kind words! We appreciate you highlighting our courteous service and willingness to help. Providing caring, hassle-free support is what we strive for, and we’re always here whenever you need us.
Beyond my expectations 🏆🙏I needed to skip this months 70.00 fee and I thought I would just skip the medication and put it on hold.. amazingly you guys waived my fee and still gave me my medication 🙏thanks so much.. I didn’t dream that would happen 🙌
By Jackie R.
Response from Prescription Hope· Apr 10, 2026
Thank you so much for your heartfelt message! We’re honored to know we could go beyond your expectations and provide your medication when you needed it most. Supporting you with compassion is truly what matters to us. We’re always here for you—thank you for being part of our Prescription Hope family.
Prescription Hope representatives guided me through appeal process and helped to obtain needed medications
By Boris K.
Response from Prescription Hope· Apr 10, 2026
Thank you for sharing your experience! We’re grateful our representatives could guide you through the appeal process and help you get the medications you needed. Supporting you every step of the way is truly important to us. We’re always here whenever you need assistance.
Every time I think I have a problem,,, (which they help me ) All the people that have checked on me, God Bless. ♥️
By Deborah D.
Response from Prescription Hope· Apr 10, 2026
Thank you so much for sharing this. We’re grateful to know our team has been there for you whenever you’ve needed help. Your kind words mean a lot, and we’re honored to support you. Wishing you all the best—know that we’re always here for you.
I appreciate Prescription Hope knowing the correct forms and applying for my medication for me. It's great to have someone that is dependable, and available to inquire about the process and where I am in it, as well as, they ACTUALLY know the answer! Everyone, for the most part, has been very kind, and helpful providing exceptional customer service. EDIT After completing the questionnaire, I was contacted by one of the advocates. She had the audacity to request I change my rating claiming it would affect her job performance. This action greatly disappoints me. Apparently my honest opinion is not respected.
By Lisa R.
Response from Prescription Hope· Apr 10, 2026
Thank you so much for your thoughtful feedback! We’re grateful to know our team’s knowledge and dependability made things easier for you, and that you always felt cared for and informed. Providing exceptional service is truly what drives us. We’re always here whenever you need us.
The rep was so quick in making things happen for me. she very prompt in doing what needed to be done for me. I enjoy speaking with her
By Ethel N.
Response from Prescription Hope· Apr 10, 2026
Thank you for sharing this wonderful feedback! We’re grateful our representative made things happen quickly and was so prompt in helping you. It means a lot to know you enjoyed your experience with her. We’re always here to support you whenever you need us.
As usual, PH has terrific customer service!
By Kimberlee D.
Response from Prescription Hope· Apr 10, 2026
Thank you so much for your kind words! We appreciate you recognizing our terrific customer service. Supporting you with care and respect is always our top priority. We’re here whenever you need us.
Saving me money
By Suzanne M.
Response from Prescription Hope· Apr 10, 2026
Thank you for sharing your experience! We’re so glad to know we could help you save money—affordable access to medication is what we’re all about. We’re here to support you whenever you need us.
