Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
13 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are a full-line distributor of both New and Used Pinball Machines. We carry an array of Premium Pinball machines for commercial and residential customers. At Premium Pinballs LLC, we understand that our success depends upon your satisfaction, both with games and equipment you purchase, as well as with the professionalism and service with which you are treated by our staff. We buy, sell, service, deliver, rent, and ship Pinball machines both locally and internationally.
premiumpinballs.com (premiumpinballs.com) has 13 customer reviews on The Fair Hearing, with an average rating of 3.5 out of 5.
13 approved reviews, newest moderated first
This is a scam, do not use. The pinball and shipping company are linked and never delivered the pinball machine.
By RICHARD L.
Response from premiumpinballs.com· Jul 29, 2025
We do not recognize you as a customer or your order as valid seeing that you've never purchased anything from us. Kindly remove this bs review as it is not genuine and does not reflect our current business practices
Less than zero. This guy and his team took my deposit and when my wife changed-her mind would not return my deposit. He promised he would. shame on me. I should’ve known better than to Venmo money to an account I wasn’t familiar with. regardless he emailed me and said he would return it and he never did so he’s a loser.Don’t trust him. Don’t put your money to his business because he will rip you off and ghost you. if you want I can share his emails where he promised to refund my money haven’t seen a dime. I’m out $800 bucks. If he tries to refute my review, like I said, I have his emails . Class act. Total scammer.
By Robert C.
This website is a scam. The company links up with a second fraud company called Uship Hub and then more payments requested and no items received. The response received below is completely inaccurate as there is no pinball machine an this was always part of the scam between premium pinballs and Uship hub who are now demanding for £15k insurance and asking for identity papers. Avoid this company at all costs
By Amie
Response from premiumpinballs.com· May 2, 2025
Amie, I find your harsh words quite disheartening. Your order was completed and paid for safely via PayPal, but you decided to share this review only after we had delivered your order, as we consistently do for our loyal customers. Now, with PayPal having processed a full refund, we are left without a Pinball machine, which is extremely unfair and is harming our business.
Absolutely thrilled with my purchased! The pinball machine is in pristine condition, and the seller was very professional throughout the entire process. I'll definitely be back for more!
By Baniels M.
I just bought a beautiful retro pinball machine, and it’s the centerpiece of my game room! John at Premium was incredibly helpful and knowledgeable. I couldn’t have asked for a better experience. Highly recommend!
By Copper M.
