Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Premium Parking - United StatesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Great place to park and very convenient. There are plenty of locations to choose from. I love parking with Premium Parking. I will never change. Customer support has always been very helpful to me every time I call.
By Jeffrey F.
Response from Premium Parking - United States· Aug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
the experience was very good, i had a good assistant and i could fix the issue. thanks for the support.
By Camilo G.
Response from Premium Parking - United States· Aug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
Customer service both by phone and through chat were responsive and helpful in resolving my issues.
By Melissa M.
Response from Premium Parking - United States· Aug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
Kimberly was awesome! And helped me until I got what I needed.
By Guest
Response from Premium Parking - United States· Aug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
I called with a "challenge" and my representative was simply delightful. She was understanding, kind, considerate and very helpful. Thank you!
By John H.
Response from Premium Parking - United States· Aug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
This company is the best! I needed two receipts and they were sent to my email within minutes of my request for them. The name of the agent that helped me was Ashleigh. Thanks so much for your prompt response. You have definitely made my day! Bonnie Jo
By Bonnie Jo C.
Response from Premium Parking - United States· Aug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
I was having car ticket payment troubles and emailed to ask for help. Kimberly responded and picked up, guiding me through this lengthy process and helped me make sure i missed nothing and answered all my questions with haste and confidence.
By Jhed L.
Response from Premium Parking - United States· Aug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
We received a ticket in the mail we knew nothing about. When contacting the company, they agreed to reduce the amount but it wasn't done. I called and talked to a very kind lady by the name of Anne. She was thoughtful, professional and took care of the reduction in a matter of minutes. I was very impressed with her help and kindness.
By Peggy H.
Response from Premium Parking - United States· Aug 7, 2025
Thank you for the amazing review! We're thrilled to hear you had a great experience with Premium Parking – we truly appreciate your support!
