Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
414 reviews
Premium Parking - United StatesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 27 reviews with 4 stars · Clear filters
Premium parking handler has taken care of the ticket, my advice is file an appeal follow instructions give them an opportunity to fix it.
By Dallas H.
Response from Premium Parking - United States· Mar 4, 2025
Thank you for submitting this feedback. We strive for excellence and appreciate your understanding.
Very helpful and friendly staff. I inadvertently typed my license number wrong when I parked in the facility and subsequently received a parking ticket. The staff at Premium Parking, especially DeeJay and Emmarie, were very friendly and helpful in getting the ticket resolved. DeeJay is the best!
By Jana
Response from Premium Parking - United States· Feb 19, 2025
Thank you, Jana. Your kinds words are greatly appreciated. I have shared your comments with the staff and we look forward to speaking to you again. You really lifted DJ and Emma!
I never got the receipt via text as they said. However the person in the chat emailed it to me so the mistake was fixed.
By Sarah
Response from Premium Parking - United States· Feb 18, 2025
Thank you for your feedback. We will investigate why the receipt was not sent. We appreciate your understanding and patience.
