Excellent Service from Cynthia
Cynthia handled my request with ease and went above and beyond by helping me finalize my invoice. Exceptional service!
By Christian M.
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Cynthia handled my request with ease and went above and beyond by helping me finalize my invoice. Exceptional service!
By Christian M.
I unexpectedly received a parking violation in the mail and Kimberly in customer support was extremely helpful in working with me to discuss the issue and get everything resolved by the end of the call.
By Jennah T.
I had tried to do the refund on line. They misunderstood the date. I called and the lady found it within 5 minutes and is sending me a refund! Thanks!
By DEBI M.
The representative was very helpful and knowledgeable and answered all of my questions
By Attorney C.
I expected and email in a day or two. I received IMMEDIATE response and my issue was corrected within 15 minutes. Excellent service!
By AJ R.
Cynthia showed great customer concern for my situation and understood my needs. It is with great respect I received from her. Her kindness was very noticeable and she made me feel valuable. My issue is in progress as it's being resolved. Thank you Cynthia
By Fred A.
The interaction was very quick and very professional.
By John
Kimberly resolved my problem very quickly. She was kind and professional.
By Kate