Cynthia was extremely helpful in…
Cynthia was extremely helpful in locating my account and my husbands. She ensured I selected exactly what I needed and did so quickly. I am very pleased! Thank you Cynthia!
By JW
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
414 reviews
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US based leader in gateless digital parking. Not to be confused with "Premium-Parking".We live at the intersection of parking and technology. We are a technology company, a parking operator, and network of parking advisors to bring it all together. We built our own custom cloud-based parking management software to run our locations—now you can use it to upgrade yours. We offer an enterprise-class agile solution that's simpler, more powerful and more affordable than the disconnected hardware and app-based offerings of the legacy parking industry giants and venture capital dorm room startups.
Premium Parking - United States (premiumparking.com) has 414 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 358 reviews with 5 stars · Clear filters
Cynthia was extremely helpful in locating my account and my husbands. She ensured I selected exactly what I needed and did so quickly. I am very pleased! Thank you Cynthia!
By JW
never have had a problem with Premium Parking
By Bud B.
Kimberly immediately grasped my issue and quickly resolved it
By Mitch B.
I actually go a ticket but the rep who helped me at 4:45 am walked me through how to dispute, and validated my ticket through the original timeframe I scheduled. I was pleasantly surprised because most parking lot companies don’t even have customer service outside of normal business hours. Thanks Leo! 🙏🏽
By Andrew
I was having issue with my parking subscription and called support. Spoke to Noel and was assisted in resolving my issue, beyond my expectations.
By AK
Easy transaction thank you.
By Threasa
Kimberly very helpful and nice! appreciate the efficiency and competency
By Val W.
Kimberly was super helpful in figuring out and solving a ticketing problem. Very responsive, professional, and a delight.
By Melanie H.