Excellent!!
Scott was wonderful and I would only use Premium again! So very patient, accommodating, informative, and very pleasant to work with!!!
By Arielle R.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
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Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Scott was wonderful and I would only use Premium again! So very patient, accommodating, informative, and very pleasant to work with!!!
By Arielle R.
Premium Mortgage offers a full range of mortgage products and additionally has in house underwriting. The latter is such a huge benefit (often unknown or underestimated by clients) to the loan officer/realtor/client relationship.I work most often with Mary Battaglia who consistently goes above and beyond in meeting client needs, communicating with clients and problem solving when issues arise.
By Nancy B.
Third Mortgage with Premium. Would not go anywhere else. Fast and very professional.
By Glenn S.
Amazing rates, communication, and most of all a wonderful staff!
By Heidi D.
you made it to complex to completed the mortgage process : it was very stressful.
By Ronald G.
Finally a company that is dependable, returns calls/emails immediately, easy to work with, reliable to do what they commit to do, highly ethical and follows the rules.
By Kathy D.
He takes care most of my deals from start to finish and never hesitates to call me back virtually immediately if I have a question. He does exactly what you want your "mortgage guy" to do. He gets the job done, on time, each time. I do not hesitate to recommend Tim and Premium Mortgage whenever I can.
By Brendan J. C.
I have used Premium for many years and even when a deal becomes troublesome their can do attitude and working to make sure a home closes makes them my go to mortgage company. Kurt at REMAX
By Kurt E.