Excellent
I would recommend this company.
By Taylor
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 667 reviews with 5 stars · Clear filters
I would recommend this company.
By Taylor
Karen's team was helpful and made the mortgage process a breeze. Highly recommended!
By Kathleen C.
Great that everyone worked as a team in a very timely matter. Would highly recommend your services. Thank you
By Nancy H.
The people we worked with to obtain our mortgage were the best. Laurie Jennings our loan agent was great at keeping us informed on every aspect of the mortgage process. Thanks we love our new home!
By James P.
I would not hesitate to recommend Premium Mortgage to anyone looking for a mortgage. I had great service from each person I interacted with at this company.
By Sarah K.
We recently used Premium Mortgage to finance our first house, we could not have asked for a better or smoother experience. Joel and Theresa were so helpful and quick to respond! I would and will recommend them going forward to anyone needing a mortgage.
By Adam G.
Jeanie Nasello was extremely helpful and made this transaction go smoothly, she also seemed generally caring as well. I would highly recommend Premium Mortgage to my friends and family.
By Marcia P.
Joel Mahakian is absolutely amazing, we could not have gone through this process without him. I cannot express enough my gratitude towards him and the amazing work he did for us helping us close on our house.
By Jacqueline E.