excellent!!!!
excellent!!!!! every person we dealt with was professional , friendly and very accommodating.
By DANIEL O.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 667 reviews with 5 stars · Clear filters
excellent!!!!! every person we dealt with was professional , friendly and very accommodating.
By DANIEL O.
Joel Mahakian and the team from Premium Mortgage were the most professional people I have ever dealt with, in the mortgage industry. Joel was always available to answer calls or have a meeting to clarify anything. He handled every situation in the best of our interest, and went above and beyond for us. I wish you had more stars available for rating because Premium is a top tier mortgage company. I do recommend Premium to anyone looking for a mortgage company, thank you for giving me the opportunity to write this review.
By ROBERT R.
Professional, timely, helpful
By THEODORE R.
Easy to work with and a fairly fast approval.
By Stephen H.
Great company to work with. Kept me informed at all times and worked hard to get me what my family wanted
By Jason G.
Mary Battaglia made this home buying experience incredibly easy. Thank you, Mary, and your team at Premium.
By Cody D.
Excellent service. Fast correspondence and they were able to get the job done when others could not. Joel Mahakian is fantastic. I would highly recommend them for all your mortgage needs.
By Arcangelo C.
Excellent. Very attentive. Cheryl monitored the mortgage rates up until the last possible minute in order to secure us the best possible rate. A+++
By Jay