Jerry Frate was extremely helpful in …
Jerry Frate was extremely helpful in securing our mortgage. The whole Premium Team made the process easy from beginning to end. Thanks.
By WALLACE H.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
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Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
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Jerry Frate was extremely helpful in securing our mortgage. The whole Premium Team made the process easy from beginning to end. Thanks.
By WALLACE H.
Patty is amazing, always friendly and willing to help throughout whole process a true asset. Thanks
By Jack A C.
They are awesome !! They answered my all questions ! They explained me everything in such a detail that even a layman without any financial knowledge will be able to understand it . If you are first time homebuyers go for them !
By MAHESH S.
I had a great experience with Phyllis and Rebecca. As i know i am not their only customer, they still got back to me very promptly and answered all of my questions. We were both very satisfied with how everything worked out. Thanks for making this process a little bit easier on us! We appreciate all the help and good work.
By August L S.
They assisted with every step of the mortgage process and for a first time home buyer that was extremely helpful. My mortgage broker was always available in case any questions came up.
By MRS
Amy Bell is AMAZING! She seriously knows her stuff! She was always available, super quick response time and definitely kept my nerves at ease. I would definitely without a single reservation refer anyone to her team and look forward to working with them again for my next purchase.
By Tiffany
Quick, efficient and excellent. Great work by Sayuko and Rebecca!
By The Grange F.
Ralph and Theresa from the Werhle office are THE BEST! So easy to work with and very efficient! So happy with our experience. We are referring everyone to Premium Mortgage!
By Lori Polichette M.