Great service
Great service, good communication, prompt responses to inquiries, and a good overall experience.
By Jeff C.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
792 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Mortgage is listed under Investments & Wealth in Rochester, New York.
Premium Mortgage (premiummortgage.com) has 792 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 667 reviews with 5 stars · Clear filters
Great service, good communication, prompt responses to inquiries, and a good overall experience.
By Jeff C.
did everything they said they would...the process and experience was great
By Philip J L.
Everyone was quick to respond. Friendly and informative.
By Jeffrey G E.
Quick service, responsive and professional. 10/10 would use again.
By Odean D D.
Michelle Corbani, my agent, walked me through every step of the home financing process. While I hit quite a few snags on the way to ending up in my home, Ms. Corbani was never thrown. When I had concerns or questions, she was available to answer. If I called and left a voice mail or emailed, I always received a prompt response. I am very satisfied with Ms. Carbani and Premium Mortgage.
By Ira M K.
Great overall experience!
By David A B.
Julie Symes was absolutely wonderful. She handled my case in a kind and very professional manner. She was always there to answer my questions and to assure me that she was working on my behalf. I can't say enough about how much I appreciated all her effort and time.
By Ann L.
Premium Mortgage made the first-time home buying process easy. Laurie and Michelle were great to work with, answered all my questions and were very helpful throughout a usually stressful process.
By Kristin R.