Lots of hoops to jump through for a return
I appreciated the kind customer service, but I was frustrated that it took 5 emails and 6 weeks to complete the return and receive a refund.
By Sue
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
394 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.
Premium Home Source (premiumhomesource.com) has 394 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 1 review with 3 stars · Clear filters
I appreciated the kind customer service, but I was frustrated that it took 5 emails and 6 weeks to complete the return and receive a refund.
By Sue