Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
394 reviews
Premium Home SourceSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Your one-stop online store for everything you need to build your dream home. We work with the top kitchen and home brands in the industry to serve your dreams for your home.
Premium Home Source (premiumhomesource.com) has 394 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 347 reviews with 5 stars · Clear filters
Had a great price and came through when there were issues! Price was best by a good amount, shipped quickly and when we found some hidden damage to one of the appliances they made it right immediately. They checked every box, exactly what we needed.
By OCDEight
Wonderful service!
By customer
PHS had all the appliances I was looking for. I did however order the wrong range hood for my type of cabinets. PHS corrected the order and issued me a full refund in a timely manner.
By Christen R.
Anna in sales was highly responsive, helpful, and professional. I had a complex order and she was able to resolve any issues and respond to my concerns. I appreciate all the help that she has provided me. I also had contacted someone through chat. They were also helpful and professional. Thank you! Peggy Elliot
By Peggy E.
⭐️⭐️⭐️⭐️⭐️ I am beyond happy with the service I received from Premier Home Service. Rose from the customer support team was absolutely wonderful—she was so vigilant in answering all of my questions and always kept me updated about my appliance delivery. Thanks to her excellent communication and care, everything went smoothly from start to finish. The appliances arrived exactly as expected, and the whole process was stress-free. If anyone is interested in ordering high-quality appliances with top-notch customer service, this is definitely the place to go. I highly recommend Premier Home Service!
By Concetta
What a great experience. I created an order online and spoke to a representative who was very knowledgeable and helpful. She prevented me from making a mistake. Easy purchase. Will definitely repeat business
By Flips
I ordered a mini split system from Premium Home Source, which ended up being backordered. The manufacturer was in the midst of releasing their next generation product, and were impacted by new tariffs. Despite all if this PHS honored the original pricing, and kept me up to date with anticipated shipping dates as they continued to change. Overall I'm super happy with the service and support.
By Bryan S.
Amazing delivery experience, extremely timely service and responsive team. All products arrived without issue. Always default to ordering from PHS for all my home appliance needs.
By Ad
