Top notch customer service
I couldn't be happier with the service I have received from the Customer Service associates! Timely and prompt responses are most appreciated.
By Susan in Suburban P.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
245 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premium Health delivering Comprehensive Medical Care with ExcellenceIn the realm of healthcare, Premium Health stands as a paragon of excellence, offering a comprehensive range of medical services that prioritize the well-being of our patients. Our full-service medical clinic is dedicated to providing high-quality healthcare, setting new standards in the industry. With a commitment to excellence, we address various medical needs through a myriad of services that cater to the diverse requirements of our patients.One of our key offerings is our Weight Loss Programs, tailored to assist individuals in their journey towards a healthier lifestyle. Guided by experienced professionals, our programs are designed to promote sustainable weight management and overall well-being. In addition to this, Premium Health plays a pivotal role in the fight against the global pandemic, offering essential COVID-19 testing services. With our state-of-the-art facilities, we conduct Same Day RT-PCR and Rapid Antigen tests, ensuring swift and accurate results. Our prompt testing is complemented by effective treatment strategies, demonstrating our unwavering commitment to the health and safety of our community.Recognizing the need for convenient healthcare solutions, Premium Health offers Concierge IV Hydration, a service that delivers essential fluids and nutrients directly to our patients, enhancing their vitality and aiding in a faster recovery. Whether it’s a busy professional seeking swift medical attention or a family in need of urgent care, our clinic provides a wide array of services, including urgent and primary care, to address diverse medical concerns promptly and efficiently.Premium Health takes pride in its versatile approach to healthcare delivery. We understand that accessibility is crucial, which is why we offer multiple service options. Patients can benefit from our services through our convenient drive-thru, ensuring a hassle-free experience. Additionally, we extend our medic
Premium Health (premiumhealth.us) has 245 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
245 approved reviews, newest moderated first
I couldn't be happier with the service I have received from the Customer Service associates! Timely and prompt responses are most appreciated.
By Susan in Suburban P.
I never expected the company to be so invested in me and my progress. I've gotten phone calls and texts, and spoke to a doctor face-to-face. Shipping was crazy fast! So far I've had an amazing experience and I can't wait to see where this journey takes me!
By Abby from S.
The customer service is a real person by text with quick responses and catered to my specific questions and concerns. I LOVE the price match! Deliveries are always on schedule without delay. Premium Health really cares about its patients and are loyal in wanting to keep their patients and keep them happy! I know because I've been one and a happy one!!"
By JFR
Always so responsive! I have a question and they get back immediately with the answer and provide follow up without being asked.
By Malia
Was prescribed Zepbound by a medical doctor but insurance denied me. Found this company through a friend who was taking semaglutide with them and I decided to sign up to start taking tirzepatide. I was approved very quickly and the medication came right to my door within just a couple weeks. After being on tirzepatide for 7 months I’ve lost 60lbs and I feel the happiest I’ve been in at least a decade. Wonderful experience and would use Premium Health pharmacy again!
By Heather
Honestly this company has been pretty fantastic. I’ve referred a few folks here and they also have had a seamless experience. It’s easy, convenient and probably some of the best and most responsive customer service I have received lately. I’m super sad I can’t continue on this medication but even canceling has been smooth and pleasant. I appreciate everything this company has done for me and I’ll continue referring folks if they’re looking for a place.
By Becky
Lost 50 lbs in 7 months. Great support.
By Eric W.
Premium health is a wonderful company that assisted me to reach my goals in my weight loss journey. Their customer service and support team is always friendly and helpful. I recommend them to anyone looking to lose weight and gain healthy lifestyle!!
By Amanda