Premier StudiosReviews of premierstudios.net

Freelancers are great at their job, however the company itself has appalling policies and treatments of both clients and their freelancers. Considering the company relies on positive experiences had by their clients, they really don't wish to provide the best services. During my latest experience, the freelancer I chose to work with was removed from the freelancers team during my term with them, and was given no explanation. Upon reaching out to my freelancer, they informed me they were removed for promoting a non-partnered hosting company, which upon reviewing both the services, the one recommended is in many ways better than the one they are partnered with, this shows how the company values themselves and their profits more than the quality of their services. Would recommend taking your business elsewhere until these issues are addressed, as there are countless other service teams which provide better services and actually remotely care about their clients.

Premier Studio's don't want the best for their clients. A couple of wonderful and helpful freelancers were assisting me with my ticket, and whilst speaking about using a hosting company they recommended a more suitable one for my needs. I discovered the next day, they had been fired for this (despite freelancing for 3 years there), I spoke to the freelancer afterwards privately and found out that Premier Studios wanted to recommend a service several times bigger than my budget on the basis it was their partner host. Now whilst we can speculate over the treatment of the freelancer, what is clear, is they don't want the best for the clients by recommending products they don't need. I feel Premier Studios cannot offer the best service if it has invested interests elsewhere. I'm only thankful I hadn't sent them any money by this point.

The company has simply gone downhill since it was sold as Senior Team and rebranded to Premier Studios. It may be okay for clients, but it sucks being a freelancer/CM who has witnessed the continued failure that has been going on behind clients' back. I have been with the team since May 2021 joining as a Freelancer and then became a Commission Manager (CM) in Oct of the same year. For context, all freelancers and CMs work independently and are not by any stretch of the imagination employed by Premier, thus they work when they want and get paid for the work they do. As a CM, they introduced a system where you had to clock-in to be able to claim commissions (to manage) and clocked you out as soon as your Discord status went offline. I HATED this, it was like they were treating the role as if you were employed working a 9-5 despite being paid effectively pennies but all tickets were getting claimed without issue previously. Having claimed no tickets 3 months in a row due to having to clock in and all the new CMs instantly claiming tickets (I have a life thank you very much), they introduced a new policy where 3 months in a row of no claims meant you'd be kicked, that meant I was kicked without warning/heads-up from the CM team 10 minutes after the policy was announced despite previously helping CMs with queries they had about their commissions they were managing and despite having managed hundreds of commissions prior to this period with a solid 4.8 star rating. Furthermore, even though all tickets were all getting claimed, they treated all CMs like dispensable objects by kicking older CMs and hiring new ones. This is the worst of the worst HR management especially since there was no human resource issue to begin with. Another issue that occurred yesterday is I was kicked from the team as a freelancer (thus, no-longer in the team) for recommending Revivenode (a hosting company) to a client that commissioned me. The client had a very specific use-case and small budget that Revivenode was able to fill. I've continuously recommended Revivenode to clients I've worked with without issue for the whole time I've been in Premier but now they kicked me from the team without much thought because they changed a policy that now requires freelancers to recommend their partner, Lilypad who have only high-end and high-cost gear which doesn't fit the client's constraints but never announced this major policy change to it's freelancers. The QA/HR team in Premier do not put much effort into an issue and look for the quickest resolution even if it's at the expense of the freelancer, they are basically children - I would have been kicked in 2022 if it wasn't for RatataMatt putting a foot in the door highlighting the issues then. Seems like when someone joins one of these senior roles, they become corrupt and do not care about those below them. (MoMo, iRobSch and Quantum are the only good people / exceptions - response times vary) They also cannot seem to get their policies straight - I was told in my warning about the above that 2 strikes means you get kicked however the their automatic system kicked me stating that 1 strike meant I got kicked. They need to get their bloody policies straight. (2 warnings equals a strike) Prior to my kick, they also kicked a lot of older freelancers for stupid reasons and cannot take constructive criticism citing basically "spreading hate" as their reason for kicking them. Lastly, they apparently spent the best part of 3 months developing a Minecraft builds site which then launch and it turns out just to be a re-skinned version of DollarBuilds (came as part of the company sale) - same builds, same layout, just different colours for all I care. Overall, take your business elsewhere until they get their crap in order. This review will remain active until they fix these damn issues.

Excellent service & way of doing tickets

My experience at Premier Studios has been amazing, It's simple to use, If I need something I create a ticket and wait for freelancers to come to me! Within minutes I find who i'm looking for and the work begins!

What an amazing experience buying a discord bot at Premier Studios, the features I asked for were well met and more other ones where added. Would definitely recommend using these guys for anything else I need.

Great and fast work for minecraft dev stuff!

Perfect service. They were patient with me and my requests.