Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
57 reviews
Premier Payroll SolutionsSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At PPS, our clients range from single employee firms to large organizations that may have more complex needs. The reason so many have chosen PPS is the relationship that we build to understand our customers' needs. We strive to provide the best solution that exceeds our customers expectations
Premier Payroll Solutions (premierpayrollny.com) has 57 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
57 approved reviews, newest moderated first
This payroll company has it all! Prompt, friendly, informative. They always pick up, they explain any and all. Upfront, honest team across the board. As a new owner they guided me at the start through labor rates, required posters, etc. Four years later during COVID they helped me to get together documentation for PPP and EIDL loans, responding within the hour most every time. A+++
By Karen, Owner Pinot's Palette Bay S.
I absolutely love the team at Premier Payroll Solutions. I handle payroll for 60 entities and they've simplified and streamlined the process, making my job so much easier. No matter what I need, I always know they've got me covered and they do it quickly and accurately. Thanks guys!
By Sandy K.
The best payroll company I've ever used!
By Edward Y.
Premier Payroll is the best payroll company I ever worked with. The customer service is amazing. All the employees and management staff are wonderful people to work with. I would recommend them to everyone!
By Patricia O.
My experience with Premier Payroll Solutions has been top notch. With all the chaos that comes with the operation of running a business, it's comforting to know that my employees' pay will always be handled professionally, and on time every time without fail. If there is ever an issue, the staff is always available to help in any way they can, and Mike (one of the owners) is always just a call away as well. I would highly recommend Premier to anyone who is in the market for a payroll service.
By Michael T.
Amazing staff! Always available and quick to respond. A pleasure to work with!! Highly recommend premier!!!
By Kristin J.
I highly recommend Premier Payroll Solutions! I have used several other payroll companies in the past and none of them come close to the customer service and competitive pricing of Premier. They are a great partner to have!
By Kristen K.
Superb. Always professional, deeply engaged at all levels of operation and very efficient. Excellent proactive and follow-up communication as needed. Diligent, timely, accurate and consistently reliable. Far, far better than big name payroll providers with much higher service standards and quality at fair pricing. Have added Premier to our second operation in 2 years and have every expectation to grow with them. Valued partners to our businesses.
By Howard J.
