Customer Service
It is "refreshing" to find a company with a caring, knowledgeable and professional staff! I enjoy my calls, knowing that they "listen", and share suggestions for my situation.
By Marilyn
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
848 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Premier Dead Sea Skincare brings the extraordinary healing properties of the Dead Sea directly to your skin. Rich in essential minerals such as magnesium, potassium, calcium, sodium, and iodine, the Dead Sea has long been revered for its profound benefits to skin health. These naturally concentrated elements work to revitalize and nourish the skin, promoting overall well-being.Our cutting-edge skincare formulas combine the best of nature and science. Through advanced research and state-of-the-art laboratories, Premier Dead Sea Skincare harnesses the potent benefits of the Dead Sea's minerals, the beauty of plant extracts, and innovative liposome technology to deliver maximum skincare results.Each product is expertly crafted to support and enhance the skin's natural ability to renew itself. Recognizing the skin’s needs, our formulas provide a vital source of energy, oxygen, and nourishment, ensuring that your skin absorbs only what is truly beneficial. By merging nature’s wisdom with the latest scientific breakthroughs, Premier Dead Sea offers a luxurious and effective skincare experience — where science meets nature for radiant, healthy skin.
Premier Dead Sea USA (premierdeadsea-usa.com) has 848 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
848 approved reviews, newest moderated first
It is "refreshing" to find a company with a caring, knowledgeable and professional staff! I enjoy my calls, knowing that they "listen", and share suggestions for my situation.
By Marilyn
I am 51 and have used just about every product out there but this product gives real results. I have very sensitive skin to but this product does not trigger any itching or rash. I will be a customer a long time. I had my first online buying experience and experienced a little delay from damage caused in shipping but all was solved promptly and I was rewarded with bonus samples for the delay. I love the samples I was provided and will be looking at those next. I'm so excited about this product that I'm got my daughters to try it. They do not have aging skin like me but felt the product did so much for their skin that they are now hooked.
By Tracy
This product works very well when others don"t.
By Hopwood
First comment: "I bought products that I never had because Fedex Customs Department blocked them. I had to pay more than $ 100 in respect of import and this information was not provided at the time of purchase". FINALLY THEY KNEW RECTIFY & SENT PRODUCTS.
By Maribel R.
Response from Premier Dead Sea USA· Mar 31, 2017
Good Afternoon Mrs. Romero, My name is Chelsie & I am the customer service specialist that assisted you with your order. We appreciate you and thank you for your patronage. We will continue to strive to bring you customer satisfaction. Thank you for confirming your new delivery was successful and you are satisfied! Please consider revising your review. As always, please do not hesitate to contact me with any and all questions/concerns. Thank you for your time. Best Regards, Premier Customer Service
The website can be distracting. While you are looking at the products, windows pop up with more offers and telephone number to speak to a rep. So, part of the screen is obscured. Also, few products are displayed and then you have to search. The things on sale are not very many. And the free samples they send are tiny. Barely usable. Rather nothing than something so cheap. Insulting.
By Diana
Good product. Sizes too smal. Not stated on add! Shipping horrendous Especially being Canadian and in US $
By Mae
Response from Premier Dead Sea USA· Apr 18, 2017
Hi Mae, Thank you for your feedback! We appreciate your time and insight! I would like to try & help you, I have sent you an email with a private offer, just for YOU! Please check your email. I hope to hear from you soon. Again, we thank you for your feedback! Sincerely, Premier Customer Service
I first was introduced to the products in Kauai. I was amazed! when I returned to Canada I tried to order online but the website was not Canada friendly... one call to Inna, she took my order and soon after the website was up and running. I have totally switched my regime and cant see shopping anywhere else. Roxann
By Roxann
Great customer service and an awesome product!!!
By Patricia Ann Blevins H.