Premier BatsReviews of premierbats.com

Delivery was quick, but super sloppy. Huge box with no protection at all for the bat. Vast majority of the wrapping was gone with about 5 stickers all on top of each other. Price was actually less on Rawlings, but stock was gone. Would not recommend this company.

I accepted the "2-3 day free shipping." The bat arrived day 8. I inquired where the bat was and no one ever got back to me. The bat is great and the price was better than the competitors.

I am not satisfied with the customer service, the representative that helped me via e-mail was great, but the customer service as a whole with Premier Bats was not. I had nothing but issues ordering from here. I ordered what I thought was NEW bat size 32 and paid 2 day shipping. I didn't receive the bat after 6 days, so I reached out and they alerted me that it was returned and was damaged from the carrier. I was not notified it was damaged by the carrier and returned until I reached out to them. They offered to send it to me again and gave me a refund for the 2 day shipping fee. The second bat should have been sent via 2 days shipping, but they said that the system wouldn't allow it. so it took another 2 weeks to receive the shipment. I requested a phone call numerous times and have yet to receive one. When the bat finally came, the quality was awful, there were marks and knicks all over the handle and the handle was incredibly dirty, like it had been used and the bat was the wrong size, not what I ordered. Once I said that I was going to have to purchase a new bat elsewhere, I received the correct sized bat at my door the next day, however, that bat was in worse shape then the first as it was even more dirty and more knicks. They blamed the carrier for everything and didn't take any responsibility. They said for me to try out both bats and send one back. I will not be ordering from them again. In the end, it took 3 days shy of a month to receive the correct size bat I ordered with poor quality.

I was shipped the wrong bat, and after trading email with one of your customer service reps, I discover you accepted an order fora bat you never had in the first place. Then choose to ship me the next size up knowing it was wrong anyway!