Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
590 reviews
Preet's BarrelSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Preet's Barrel, we are passionate about bringing you the world's finest whiskies right to your doorstep. Our mission is to scour the globe for the most exceptional and unique spirits, ensuring that every bottle in our curated collection meets the highest standards of quality and taste.Whether you're a seasoned connoisseur or new to the world of fine spirits, our blog offers insightful articles and guides to enhance your whisky journey. Learn about rare finds, exclusive releases, and the art of whisky appreciation. We believe that sharing knowledge enriches the experience, and we're excited to be part of your exploration.Shopping with us is not just about purchasing a bottle; it's about joining a community of whisky enthusiasts who value authenticity and craftsmanship. Enjoy the convenience of free shipping on orders over $299 and the peace of mind that comes with our easy returns policy. No commitments or subscriptions—just exceptional whiskies when you want them.Have questions? Our dedicated team is here to help. Visit our FAQ page or reach out directly through our contact page. We're committed to providing a seamless and personalized whisky shopping experience that caters to your preferences.Experience the difference with Preet's Barrel, where every bottle tells a story, and every sip is a journey. Start exploring our selection of rare whiskies and exclusive releases today. Your next great discovery awaits!
Preet's Barrel (preetsbarrel.com) has 590 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
Showing 69 reviews with 1 star · Clear filters
They can improve service by bothering to return customer service calls for online purchase delivery problems. Called and emailed them multiple times and never received the courtesy of a response.
By Donald
Response from Preet's Barrel· Nov 7, 2024
We're truly sorry to hear about your experience and apologize for any frustration. Thank you for bringing this to our attention, and we hope to have the chance to make things right for you. Best regards, Preet's Barrel
Bad delivery service
By Carlos M.
Response from Preet's Barrel· Nov 5, 2024
Thank you for your feedback. We're sorry to hear about the delivery issue and understand how frustrating that can be. We'll work on improving this to ensure a better experience next time. Best regards, Preet's Barrel
My order was canceled. I was advised product was not available after my order was already processed.
By JACCI F.
Response from Preet's Barrel· Sep 27, 2024
We’re truly sorry for the disappointment and frustration caused by your order being canceled due to the product's unavailability. We completely understand how this can be frustrating, especially after the order had already been processed. Please know that we’d love the opportunity to make this right for you. If you could kindly email us, we’ll do our best to resolve the issue and assist in finding a solution that works for you. Thank you for your understanding, and we hope to hear from you soon so we can make it up to you. Best regards, Preet's Barrel Team
I ordered Qty. 2 of an item, they only had 1 in stock. they substituted a lesser quality bourbon instead without reaching out first. I emailed them about issue and they did not respond, nor answer the phone. I was finally able to reach someone via chat, they wanted me to ship the wrong bottle back before considering a partial refund. CUSTOMER SERVICE IS BAD!!!
By mike K.
Response from Preet's Barrel· Sep 17, 2024
Hello Mike, We’re truly sorry to hear about your experience and apologize for the inconvenience this has caused. We completely understand your frustration and want to make it right. We offer you a full refund as long as you're able to return the bottle to us in exchange since you got the wrong bottle. We will cover all the shipping costs and reimburse you for any shipping fees you initially paid. Additionally, you’ll be able to keep the discounted amount from your original purchase. Please let us know how you’d like to proceed, and we’ll assist you every step of the way. Best regards, Preet's Barrel Team
I had some bottles in the basket and never completed the purchase. Then I received an email offering me free shipping on any order over $100. I went back to the basket, entered the code and was told it wasn't available for my shipping address. I queried this by email and was told by Zaira that they did not ship to P O Boxes. I then pointed out that my physical address was shown in the address line as well as the P O Box. I also tested it by removing the P O Box completely. Exactly the same response. I queried it again and, to use her exact words, "One potential reason the discount code may not have reflected on your order is that our discount policy covers shipping fees up to a maximum of $25. If your order's shipping fee exceeds this amount, the discount would not be applicable to the portion above $25." Well I was not offered any discount at all and it had nothing to do with a P O Box. This nothing short of dishonest marketing.
By John P.
Response from Preet's Barrel· Aug 19, 2024
Thank you for sharing your experience, and I sincerely apologize for the confusion and frustration you encountered with the discount code. We take feedback like yours very seriously, as it helps us improve our service. It seems there was a misunderstanding on our end, and I want to make sure we resolve this issue for you promptly. Please reach out to me directly at [email protected], and I'll personally ensure that the discount is applied correctly and that we make up for any inconvenience this has caused. At Preet's Barrel, we're committed to making things right for our customers, and I appreciate your patience as we work to address this.
