Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,856 reviews
Premier Pet TransportSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Here at Premier Pet Transport, we put puppy and driver safety first. We are pet transport specialists with over 20 years of experience in commercial, private and ground transportation. We determine the safest method of travel based off a wide range of factors from breed, size, age and location to make sure each puppy has a safe and relaxing trip to meet their new family. We take pride in offering unparalleled customer service.
Premier Pet Transport (pptbooking.com) has 2,856 customer reviews on The Fair Hearing, with an average rating of 5.0 out of 5.
2,856 approved reviews, newest moderated first
The drivers kept in contact with me throughout the long journey to bring my adorable golden doodle to me …. Buck and Justin , the drivers were very polite and friendly, My puppy was clean and well taken care of on the drive I could tell the way he was no scared or shaking , They definitely took very good care of all pups they were transporting …. My puppy is adjusting beautifully to his new forever home …. Thank you
By Roseann V.
My puppy was delivered on time. She was well cared for and adjusted well and quick to her new home. Thank you Richard.
By Shiree
I was honestly a little nervous before using a transportation service because I had read some negative reviews on Reddit and other forums. But after experiencing their service firsthand, I can say with full confidence that I had absolutely no complaints, only gratitude. My puppy arrived in perfect health and spotless condition, which was almost unbelievable considering the long journey he had to make. He looked so well cared for the entire way. The delivery was also made exactly on the promised schedule, which gave me great peace of mind. Special thanks to Clinton and Nathan M., who personally delivered my puppy. They were professional, kind, and clearly took their job very seriously. Because of their dedication, my puppy’s arrival was a completely stress-free experience for me and my family. Given how many worries I had before booking, I now feel confident recommending this company to anyone. Sometimes online reviews don’t tell the whole story—at least in my case, the service was flawless.
By J L.
Trustpilot brought my Bernadoodle safe and happy to me 💖 on time, responsible, communicative 🫶
By Luzana P.
The experience I had receiving my long companion dusty was incredible. The drivers were so professional and so kind Ryan and Titus. He was delivered an hour and a half earlier than normal and it was professional, polite, courteous it was an experience that I won’t forget it was absolutely wonderful thank you so much.
By Mark B.
Buck & Justin were amazing. They texted me to confirm delivery and gave me the details about the transport vehicle to look out for. Originally the arrival time they gave me was at 7:30 pm. But then they texted that they were arriving ahead of schedule and gave me an opportunity to get my puppy 3 hours earlier! I was so happy. Total professionals thanks to them
By Gary
Buck and Justin were great! So happy with my dog!
By Connor W.
Buck and Justin did an incredible job at delivering our pup :)
By Ayana R.
