Many items I bought and it's my…
Many items I bought and it's my favorite in times of pain.
By customer R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,007 reviews
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Powerstep® pre-fabricated orthotics are available in a variety of styles with various levels of cushioning and foot support, clinically proven to improve comfort and alleviate pain associated with a variety of foot conditions. Trusted by consumers for over 80 years, Powerstep® continues to expand the product line to offer comfort, support and style with recovery sandals and slippers.
Powerstep (powersteps.com) has 1,007 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
1,007 approved reviews, newest moderated first
Many items I bought and it's my favorite in times of pain.
By customer R.
My phone experience was very easy. The rep new exactly what I was looking for and made it easy to order. The shipment arrive ahead of schedule.
By customer
Glad that I could order the insoles that I needed at a fair price from the manufacturer eliminating a waste of time trip to the doctors office, a wait in the office, and the trip back - two hours worth of time. Shipping was quick. Representative Catherine Barclay was helpful and a pleasure to deal with. Wish I'd had talked to her years ago.
By Kent H.
bad horrid sucks terrible disgusting
By customer
Response from Powerstep· Nov 26, 2019
We would like to extend our apologies regarding your recent experience with Powerstep. We have high standards of quality products and customer satisfaction. We would like to learn more about your specific situation so that we can make things right. If you would be willing to talk further please contact our Director of Sales at 888-237-3668 ext. 419 at your earliest convenience. We look forward to speaking with you and working towards a positive review.
Site was easy to navigate. I ordered 2 pairs of inserts and sizing was easy to determine. I ordered a pair of the PowerStep slippers and believe me the slippers are fantastic! They are extremely comfortable. My package arrived quickly and without any issues.
By NanaMarlene
I love the "spring" I get when I walk using Powerstep. I also appreciate the support at the heel. My only complaint would be that I would like more cushion for the ball of the foot--it feels hard there.
By Donna
I was diagnosed with planter faschiatis. The doctor sold me the powerstep in soles. I have 90%less pain. To me that was a winner!
By MURRAY P.
Thanks to help from the staff, I received exactly what I needed to help my condition! Very much appreciated!
By Tom G.