Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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236 reviews
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PowerSmart USA offers a wide array of full featured outdoor power equipment, ranging from snow blowers, lawn mowers, yard cleanup tools and more. We're dedicated to assist with customers to solve the problem. If there is any problem, please contact to us by our support emails: [email protected] the meanwhile, we understand how disappointed it was due to the phone no answer.Our Telephone Service is out of service due to regional problems. If you have any questions, please contact to us in email. We’re trying to reconstruct our Telephone Service.Each equipment does come with the manufacture warranty and there're the details on the instruction manual. We're glad to provide the free replacement parts, exchange or service center for our customers, if it's under warranty.
powersmartusa.com (powersmartusa.com) has 236 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
236 approved reviews, newest moderated first
Nina was excellent in dealing with Powersmart problem. Don't know how i got the wrong belt cover with the correct part number on it. Getting refund and and hope new belt cover is available soon. Thanks
By warren D.
The lawnmower itself is powerful and pulls completely when self-propelled is engaged. I offer that the 21-inch power smart that I purchased is effective and reasonably priced.
By Phillip Alan L.
The customer service is superb. I needed a replacement part and the service team guided me to the best solution! Thank you Order #38014
By CDrobnie
Husband purchased a Powersmartusa mower from Amazon. It comes fully assembled and takes only a bit of unfolding out of the box.
By Brande Dixon K.
Customer Service was very helpful and I was very pleased with the positive outcome.
By Tom G.
My experience with Customer Service has been absolutely excellent! They have been immediately responsive in replying to emails, and very personable and helpful in getting me sorted out with orders, returns, alternatives, etc. If only the Power Smart mower was half as good😔 Order #39054+review contents
By Randall B.
I ordered belt for our snowblower Customer service was excellent . #39133
By Patricia
I had ordered the wrong product and when contacting customer service they have been very quick with their responses and courteous. Overall a very nice and smooth experience. (Order #39152)
By Kevin
