DO NOT USE ELEVATION SOLAR - WON'T HONOR WARRANTY
DO NOT USE ELEVATION SOLAR!!! NOT HONORING WARRANTY FOR A FAULTY SOLAR SYSTEM THEY INSTALLED. IF YOU WANT TO SPEND TENS OF THOUSANDS OF $ ON A SOLAR SYSTEM YOU HAVE BEEN WARNED THAT THEY WILL NOT HONOR THEIR WARRANTY OR WORK! I installed solar using Elevation Solar. In July of last year, my solar system, which is still under warranty had a faulty gateway which Enphase (manufacturer of solar) confirmed and shipped me a replacement part for Elevation to install. I filed a case (#00440432) and it has been almost 6 months without resolution or a path to resolution. It is certainly not for a lack of trying on my part. I have been following up weekly for the past 6 months and I keep getting the same excuse. That they are working on finding a sub to do the work. I highly doubt that is actually the case. I suspect they are giving me the run around in the hopes I go away. I called again today and just found out that in 6 months they only more than patient and reasonable in waiting 6 months without a properly functioning solar system especially one that is under warranty. I have been more than patient and reasonable in waiting 6 months without a properly functioning solar system especially one that is under warranty! They are quick to take your money but if something goes wrong they do not stand behind their work!
By Dre



