Great luggage purchase
Quick shipment. Great deal. Would buy again
By Leon K.
Response from PORTMANTOS· Dec 7, 2018
Thanks for trusting Portmantos! We would be so happy to see you again. -Portmantos Concierge
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
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Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.
PORTMANTOS (portmantos.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
175 approved reviews, newest moderated first
Quick shipment. Great deal. Would buy again
By Leon K.
Response from PORTMANTOS· Dec 7, 2018
Thanks for trusting Portmantos! We would be so happy to see you again. -Portmantos Concierge
Good transaction 😀
By Culber S.
Excellent- my purchase showed up very quick and in perfect condition.
By Bailey O.
Response from PORTMANTOS· Nov 29, 2018
We are happy to hear you are satisfied with your purchase. -portmantos concierge
I fell in love with my briefcase especially the color, I’ve been looking everywhere online for months and finally came across PORTMANTOS.COM I browsed through the site till I miraculously came across my now yellow briefcase. I was extremely exited mainly because I just didn’t want a regular black basic briefcase. I also loved the story of how the founders came about their company it made it that much more meaningful to own this briefcase. Thnkyou immensely much!
By Jaiten
Response from PORTMANTOS· Nov 28, 2018
That is such a thoughtful review! We are so happy we could help you find the bag of your dreams. Bombata is an excellent choice for adding color to the business world. We hope to see you again! -Portmantos Concierge
Excellent bag at a great price !
By Adam W.
Response from PORTMANTOS· Nov 15, 2018
We are so glad to hear you are enjoying your Travelpro Bold Backpack. Hope to see you again! -Portmantos Concierge
Good company to work with, had a glitch with out order and the quickly made it right.
By patricia P.
Response from PORTMANTOS· Nov 8, 2018
Our concierge service is always here to help with any issue! So happy to see you were satisfied with our service. -Portmantos Concierge
I placed an order for a backpack on Oct. 3 and received the order confirmation immediately stating that I will hear from Portmantos when the item is shipped. I waited until Oct. 15 without hearing from them. I sent them an email inquiring about the order status. 1 day after, on Oct. 16 that I got an email saying sorry that the item I ordered was damaged and since it was the last one, they could only send me a different one with different colors. However they didn't give me a link to the new ones so I can view and decide to take them or not. I replied right away with the request to send me the link to the items in stock. Today is Oct. 17 and I haven't heard back from them. How can a business take 13 days to find that the item ordered was damaged? How can they not contact the customer sooner than that, regardless of reason? How can they take that long to respond to customer's inquiry/request? I think this is the first and the last time I buy anything from this store.
By Phuong N.
Response from PORTMANTOS· Oct 18, 2018
Phuong, We apologize for any inconvenience that this has caused you. We strive to be responsive as quickly as possible and we will be looking into this matter to ensure it does not happen again. A member of our concierge service will reach out to you to help resolve the issue. -Portmantos Concierge
Love my luggage set purchased w/ ease! Delivery was earlier than anticipated. Purchased 2 more as gifts!
By cindy L.
Response from PORTMANTOS· Oct 3, 2018
Thank you for purchasing our Exclusive Bric's Metallic Carry On Set! We continue to improve our shipping department to get our customers their products faster! - Portmantos Concierge