Great backpack.I Love it very much
Great backpack.I Love it very much
By sunny
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
175 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Discover designer travel bags & accessories from top brands at Portmantos, your destination for high quality travel fashion.
PORTMANTOS (portmantos.com) has 175 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
175 approved reviews, newest moderated first
Great backpack.I Love it very much
By sunny
I love this toiletry bag and it was a great price!
By Melissa B.
Response from PORTMANTOS· Jan 7, 2021
You made a great choice! Thanks for shopping. -Portmantos Concierge
Great Backpack,Great service~I love it very much.
By Peddler
Great service and item arrived really quickly!
By Natalya
Response from PORTMANTOS· Oct 8, 2020
What a great choice! So glad to hear your item arrived in a timely manner. Travel Safely, Portmantos Concierge
I ordered at last minute a Klymit pump for my road trip. It arrived quickly and came in very handy.
By Mollie P.
Response from PORTMANTOS· Oct 8, 2020
We are so glad you were able to get your klymit pump in time for your trip. We appreciate your review. Travel Safely, Portmantos Concierge
Ordered the deuter backpack for my toddler, i got it within a couple days. Great service!!
By Kari
Response from PORTMANTOS· Oct 8, 2020
Such a great backpack! We are so glad you were satisfied with our service. Travel Safely, Portmantos Concierge
I ordered a Timbuktu suitcase in a certain style and received the wrong style. Tried calling and got a voicemail as well as emailing with no response. I also paid for FedEx 2 day shipping since we needed the bag for a trip and paid extra for the bag and shipping and came via UPS Ground. I could have ordered the same bag from Timbuktu and received 10% off. Very disappointed in their customer service and lack of response.
By Jason C.
Response from PORTMANTOS· Aug 24, 2020
Dear Customer, I apologize for this inconvenience. Customer service will reach out to you and make this right. Travel safe, Portmantos Concierge
Best price anywhere for the item, order was fulfilled quickly (especially considering the virus slowdown), and the expedited shipping arrived as quickly as it should! Thank you very much.
By Matthew
Response from PORTMANTOS· Jul 22, 2020
We appreciate your kind words and support during this time. We are working diligently and safely during this time to ensure that all of our customers are satisfied. Stay safe, Portmantos Concierge