Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
82 reviews
PorteristSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Welcome to Porterist, the premier multi-brand retail platform that brings you high-quality, unique pieces of Europe’s fashion world directly to your wardrobe.Your style is a statement. Make it bolder with Porterist's exclusive pieces.Stand out in any season with timeless, carefully curated, & ethically sourced fashion.
Porterist (porterist.com) has 82 customer reviews on The Fair Hearing, with an average rating of 3.6 out of 5.
82 approved reviews, newest moderated first
Most stunning bag i ever owned
By Shumz
Response from Porterist· Mar 6, 2025
Thank you so much for your wonderful feedback! We're thrilled to hear that you love the bag. Your satisfaction means a lot to us, and we’re glad it’s become a favorite of yours!
Items as pictured. Good quality and fast shipping.
By jeanette M.
Response from Porterist· Feb 26, 2025
Thank you so much for your positive feedback! We're glad to hear that you were satisfied with the quality of the items and our shipping speed. Your support means a lot to us, and we look forward to serving you again!
Shipments are received in a timely manner. All products I've bought are just as portrayed on their website. Customer service responds quickly with any inquiries.
By Bogner, E.
Response from Porterist· Feb 24, 2025
Thank you for your feedback! We are glad to hear that you received your shipments on time. We appreciate that our products match what you see on our website. It's great that our customer service responds quickly to your questions. Feel free to reach out if you have any questions or need help!
I reach out to your company about my order I have return in which I reordered the same item again and was charged more without my discount. And no one has gotten back with me at all. My order # 5586 and 5638
By Maria T.
Response from Porterist· Feb 18, 2025
Hi Maria, thank you for your feedback. I want to assure you that we've sent an update to your request for a price adjustment and our team is currently reviewing your case. You should hear back from us shortly. We appreciate your patience and understanding in this matter.
Good communication, updates
By ruzanna U.
Response from Porterist· Feb 10, 2025
Thank you for your feedback! We're glad to hear that you appreciated our communication and updates. We strive to keep our customers informed and are always here to help. If you have any further questions or need assistance, please don’t hesitate to reach out.
I purchased two shoes which look exactly like the products on their page. Shipping was fast. The only issue I have is the strong smell…almost smells like nail polish remover? Also one of my shoes has some scuff marks on it.
By Amina
Response from Porterist· Jan 27, 2025
Thank you for your feedback! We're glad the shoes looked as expected and that shipping was fast. We apologize for the strong smell and the scuff marks. This isn’t the experience we want for you. We appreciate your comments, as they help us improve. If you need any further assistance, just let us know!
Purchased the Eden Strapless Striped Bustier and the Eden Asymmetrical Waist Mini Skirt. Both were on sale at a great price! Shipping and communication from Porterist was great. The items are a little small so I might exchange size. Still decided but I love that I have the option for returns. The items are both great quality and have more stretch than I expected, which is great. Very similar to the photographed products on the site. Overall I am very pleased with my items and experience!
By Olivia S.
Response from Porterist· Jan 27, 2025
Thank you for your feedback! We’re glad to hear you love the Eden Strapless Striped Bustier and the Eden Asymmetrical Waist Mini Skirt. It’s great that you found a good deal and that our shipping and communication were satisfactory. We’re pleased that the quality and stretch of the items met your expectations and that they look like the photos on our site. Your satisfaction means a lot to us. If you have any questions or need help, please reach out. Enjoy your new items!
Cute design but for 50 bucks it's extremely cheaply made. Polyester fabric they aren't transparent about that- and very ugly stitching on the seam.
By Jessica
Response from Porterist· Jan 17, 2025
Thank you for sharing your thoughts with us. We’re glad you like the design but are sorry you were disappointed with the quality. We appreciate your feedback about the fabric and stitching, as we need to know how we can improve. Transparency is key for us, and we’ll consider your comments for future product descriptions.
