PopurReviews of popur.com

Fit litter dosent work grates still to small for eco litter and dosent clean crystal well enough masive ammonia smell need a 12 to 14 mm grate

I like my Popur S7 litter box. I had some issues initially but after changing my cat litter to a finer grained litter it’s working well. Support were helpful to me when I contacted them.

The litter box is amazing and well thought out… The customer service is like something personnel from back in the day …when customer service was actually a thing. No excuses just resolutions … I researched these automatic litter boxes for months before purchasing . I now have two looking to get a third. No fear ordering from this company even if you have an issue they are on it and it is resolved quickly.

The product is very well designed and thought out. Both our cats took to it without any issues. Customer service is responsive to questions promptly and kindly. Very happy with this purchase.

Machine arrived quickly. Earlier than expected. It works. Like really works. Cats love it. Great design. So smells. No scooping.

We’ve had ours for over a year now and it is great. It works exactly the way it’s supposed to. Our cat is not afraid of it, and offer watches it work. We have a Maine Coon, so a big box was important. This does exactly what we needed. It keeps the litter box clean and never smells. I’d definitely recommend.

I have the x5 that I love, so I was excited to get the s7 but it’s strictly a downgrade. The litter bin is too deep, wet litter gets stuck to the bottom of the liner requiring daily manual cleaning. The old model was shallow and wide meaning the liner would drop down and the arm would scrape anything that got stuck off, the s7 is narrow and deep so the liner doesn’t get scraped. It’s the name of my existence and I hate it. It’s clearly a known problem as popur has a new type of liner to try and fix this issue which they sent me, but it simply doesn’t work and has the same problem. Great product if you get the x5, but 1 star for the s7.

I run a cat rescue, so finding an automatic litter box that fits my needs was very important. I’ve tried many different brands now, and I have to say that Popur delivers where a lot of other companies fall short. They created a solid product that is built to last. My units take a lot of abuse, but they keep cranking without any error messages and without any technical issues. They are easy to clean, easy to take apart, easy to replace the liner. The waste capacity is larger than others. The odor control is excellent, much better than all other automatic boxes I have. It’s not exactly a super quiet machine, but that really comes second to all the other things I mentioned. My Popurs are my most low maintenance and “hands off” units, which is the most important thing to me. Usually just a quick wipe with some alcohol wipes and they are good to go. I’ve had to do deep cleans very often on a lot of my other machines, but I have yet to see the need to do one with my Popurs. I found very high side walls/litter guards from elsewhere, and bought a litter catching step for in front of my units, so I really have zero issues with tracking. The company itself has been great to deal with, their customer service is fast and top notch, and they help out rescues, which makes them A+ in my book. A lot of companies are all about the money, but these guys actually care and give back. Also, the units are open and roomy, so my cats clearly prefer these and use them much more than all other options they have. Overall, I’m very pleased, and my kitties are happy customers. We all look forward to seeing what they come out with in the future!