Brilliant service
I had an issue with my setup, and these guys solved it's so easily going the extra mile for me by making the feature possible! Definitely looking forward to working with you guys further. Johaar Head of CRM
By Johaar
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
42 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Conversion optimization popups for sales, marketing and support to grow faster.
Popupsmart (popupsmart.com) has 42 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
42 approved reviews, newest moderated first
I had an issue with my setup, and these guys solved it's so easily going the extra mile for me by making the feature possible! Definitely looking forward to working with you guys further. Johaar Head of CRM
By Johaar
Excellent site. The best impressions. More templates would be nice.
By Константин А.
Excellent app, nice professional designs, lots of customizations and connections.
By Deanna S.
We've been using Popupsmart for quite a while now and we're happy with it. The tool is easy to use and does exactly what it should. What stood out to me most is the support: questions are picked up quickly and in a friendly way, and they genuinely think along with you to find a solution. Recommended.
By Tom B.
Incredibly hard to cancel, 8 months ago I requested to cancel and because I didnt reply with my life on the reason I wanted to cancel I have been paying for 8 months without using the service. Use an alternative service.
By Marketing T.
Response from Popupsmart· May 25, 2026
Dear Popupsmart Customer, We’re sorry to hear about your experience and understand how frustrating this must have been. Please reach out to our support team directly at [email protected] so we can review your case and ensure your subscription is fully canceled. We appreciate your feedback, as it helps us improve both our communication and cancellation process moving forward.
Forces you to send an entire email to them, explain why you want to cancel, they will then read the email and message you back to say it's cancelled. Put a simple unsubscribe button.
By Shawn K.
Response from Popupsmart· May 25, 2026
Dear Popupsmart Customer, Thank you for your feedback. We appreciate you sharing your experience. Your suggestion regarding a direct unsubscribe option has been noted and will be shared with our team as we continue improving the user experience.
I love you guys, you have made my life so much easier with your alt-text generator. You saved me god only knows how much time. Thank you and stay the best!
By fiona B.
Popupsmart is transforming our business with quality leads and their customer service is second to none. Respect to Mert at the company who is a great guy and very knowledgeable of the product and how best to optimise it!
By Rewarddeals.co.uk