Pop-A-Lock LocksmithReviews of popalock.com

Fantastic, Kath came out on the same day I enquired, she was efficient, kind and so helpful and helped solve a separate issue with the door along with changing the locks. The best lock smith around, thank you so much!

Taylor was very helpful, resolved the problem in just a few minutes

No one warned me that if I didn't call before I drove from Chippewa Falls to Eau Claire that no one would be in the shop. No lights on, door locked at 9:33 a.m. which are OPEN hours. I left a message as to why no one was at the shop and then drove to Tru-Lock to have the red carpet rolled out for me. Pop A Lock's excuse was, "We were helping others." Anyone in business in this day and age has to have someone physically in the business during open hours. I have never, EVER heard or anyone operating this way. If you don't have enough employees then you should hire someone to be at the counter to at least take orders, etc...or maybe you shouldn't be in business. This experience will get back to Kenny when I tell him what happened. His shop is always open and someone is always available to assist customers over the phone or from in off the street. Not a great way to do business with the public and you lost money today for the replacement of my key for $180 plus. Good riddance to bad rubbish is all I can say on this topic.

Britt was absolutely amazing out west knoxville , he arrived super quickly and was friendly while getting the job done , i hope it won’t happen again but i definitely know who to call

Never thought I will need a locksmith but needed one today 8/15. I called Pop-a-lock and they came by within an hour. The tech Tyler was respectful, he did his job fast and gave me some nice pointers.

from mansfield, tx i started talking with customer rep and he indicated we had a bad connection. sensing we could not clearly communicate i hung up and immediately redialed. while going thru their menu he called back. i answered, but he was clearly upset thinking i hung up. i asked why he had an apparent "put out" attitude and he said "well, you hung up on me". noticing his call was from houston i asked how this processed worked and told him i was in the process of restarting the call when he called back. he explained with a continued angry "tone". i asked again why the attitude. he said if i continue "my attitude " he's going to end the call. i agreed we needed to end the call and disconnected. terrible

Pop a lock provided an excellent swift service at the weekend securing our rental property after a problem occured with the locks. There was no mess or fuss, or waiting all day. Kathy just got the job done. Will definitely recommend to friends and family.

Fast and friendly service from start to finish. Would definitely recommend.