PoooliprintReviews of poooliprint.com

9779 South 36th Lane, Laveen, Arizona

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The Fair Hearing score

4.2/ 5

Great

623 reviews

Poooliprint4.2Great

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About Poooliprint

Poooliprint® is a pocket printer for Apple and Android devices. Its a thermal printer so you don't need ink and you can print pictures, images, notes and more from your smartphone.

Poooliprint (poooliprint.com) has 623 customer reviews on The Fair Hearing, with an average rating of 4.2 out of 5.

Also known as: poooliprint.com
Website: poooliprint.com
Category: Art & Handicraft
Location: Laveen, Arizona
Listed on The Fair Hearing: 2026

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Apr 8, 2023

BEWARE

BEWARE. If for some reason you need customer support from this company, they will [make poopoo] on you, laugh in your face, and avoid ANY responsibility. I chose to pay extra money for the option that had the two-day shipping time. Guess what? It's a lie. It took several more days to even ship. When I received the shipment notification, I noticed that we would be gone from town by the time the order arrived (this is exactly what I was trying to avoid by paying the extra money for the "fast shipping"). I wrote and notified the company that we wouldn't be there anymore by the time the package arrived, asked them if something could be done to re-route the shipment to a new address. Their response? "Nope, sorry, can't do that." They suggested I ask the Airbnb owner to check if the package had arrived. The owner was super kind and accepted to go to the apartment and check if there was any package. There wasn't. I write back to the company to explain the situation. Their response? "That sucks for you. There're nothing we can do, we're not responsible for stolen package and we definitely don't give a frog that it was our fault that you weren't there when the package arrived. You're on your own". So I lost over a hundred dollars and spent a terrible time dealing with these incompetent and indifferent a**holes. Maybe buy it if you're 100% sure you'll be there when the package arrives. Maybe the product is great. I guess I'll never know.

By Abraham B.

Response from Poooliprint· Apr 16, 2023

Hi Abraham, I'm sorry to hear that you had a negative experience with us, Poooliprint. We take all feedback seriously and are committed to providing our customers with the best possible products and service. According to our standard processing and shipping policies, all orders are processed within 5 business days from the order creation date, regardless of whether they are regular or express delivery. This information is clearly stated in our PoooliPrint Frequently Asked Questions and Help Center. Your order was created on March 23rd, and as per our policy, it was shipped within 5 business days after that. Please note that for express delivery, it may take up to 5 working days to be delivered. We apologize for the delay in transit that occurred with your order, causing it to take 10 days instead of the expected less than 5 days. Unfortunately, this situation was beyond our control. We offered you a $35 refund on the express shipping fee as a gesture of goodwill and you have accepted the offer. Please note that the order has been delivered to the address entered at the time of the order placement, and our shipping policy states that we are unable to update delivery addresses after an order has been shipped to prevent fraudulent activity. Additionally, please be aware that as per our terms and conditions, Poooliprint cannot be held responsible for packages confirmed to be delivered to the correct address but later lost or stolen. We hope this clears up any confusion, and we appreciate your business with us. Please feel free to contact us if you have any further questions or concerns. PoooliPrint™ Support Team https://www.poooliprint.com/