Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
168 reviews
PoolZoomSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PoolZoom Pool Parts and Pool Supplies Online. Huge In-Stock Inventory, Quick Shipping
PoolZoom (poolzoom.com) has 168 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
168 approved reviews, newest moderated first
Received in a timely Manner Order was received in a timely manner.
By Woodrun P.
Response from PoolZoom· Feb 24, 2026
Thank you for the five stars! We are happy to hear your order was received in a timely manner. We appreciate your business and look forward to helping you again in the future!
I messaged poolzone and got a reply from Chris who gave me the exact information that I was looking for. I ordered the parts that he recommended and have received them all.
By Ernesto L.
Response from PoolZoom· Feb 24, 2026
Thank you for your feedback! We are so glad Chris was able to provide the exact information you needed and help guide you to the right parts. It is great to hear everything arrived as expected. We truly appreciate your trust in PoolZoom!
This product was exactly what I was expecting, and it was delivered exactly when it was supposed to be...
By customer
Response from PoolZoom· Feb 24, 2026
We love hearing that everything met your expectations! Thank you for taking the time to leave a review. We are happy your order arrived right on schedule and that the product was exactly what you needed. We appreciate your business!
Bought a replacement 1.5 hp Century Centurion motor & saved $$. Delivered 2 days after order. Everything matched up fine & install went well. Runs fine. Thanks PZ.
By Rob
Response from PoolZoom· Feb 24, 2026
Thank you for sharing your experience! We are glad to hear the Century Centurion motor arrived quickly, matched up perfectly, and that installation went smoothly. Saving money and getting up and running fast is always a win. We appreciate you choosing PoolZoom!
Quick delivery, highly recommend doing business with Poolzoom to anyone. Great experience, 5 stars!
By Rhoden, C.
Response from PoolZoom· Feb 24, 2026
Thank you so much for the kind words and recommendation. We are thrilled to hear your order arrived quickly and that you had a great experience with PoolZoom. We truly appreciate your support and look forward to serving you again!
I received the items in a timely manner. But one of the chemicals expire on the same month item was received and two others in 5 months. I was hoping that they at least lasted till next year. Update: Poolzoom reach back out and address the problem in a timely manner and sent out a new set of chemicals. Thank you!
By Jonathan F.
Response from PoolZoom· Feb 15, 2026
We are glad to hear your order arrived in a timely manner, but we are truly sorry to learn about the expiration dates on the chemicals you received. We completely understand wanting products that will last through the season and beyond, and your concern is absolutely valid. Please know that we are actively working to resolve this for you. Our team is reviewing the situation and taking steps to make it right. We appreciate you bringing this to our attention, as it helps us improve our processes and inventory rotation moving forward. Thank you for your patience, and we look forward to resolving this for you as quickly as possible.
Great prices and very fast shipment.
By Gary T.
Response from PoolZoom· Feb 15, 2026
We are thrilled to hear you were happy with our pricing and fast shipment. At PoolZoom, we work hard to offer competitive prices and get orders out the door quickly so you can get back to enjoying your pool.
Great service and good timing
By Karen F.
Response from PoolZoom· Feb 15, 2026
We truly appreciate you taking the time to share your experience with PoolZoom. We are so glad to hear that you received great service and that your order arrived in good time. Providing fast, reliable shipping and helpful support is always our goal.
