Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
398 reviews
Pool Supply UnlimitedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pool Supply Unlimited is an e-commerce company that loves water. We love to pump it, filter it, heat it, chlorinate it, light it up and stare at it while we're barbequing a fat, juicy steak. There are real pool professionals working here. Our guys have...
Pool Supply Unlimited (poolsupplyunlimited.com) has 398 customer reviews on The Fair Hearing, with an average rating of 3.8 out of 5.
398 approved reviews, newest moderated first
Very fast service, great prices and great product quality
By Dayna C.
Response from Pool Supply Unlimited· Mar 4, 2025
Thank you for your kind review! We're thrilled to hear you enjoyed our fast service, great prices, and product quality. We look forward to serving you again soon!
I received it in perfect condition, very well packaged and the same as my pool
By Giselle R.
Response from Pool Supply Unlimited· Feb 27, 2025
Thank you for your 5-star review! We're so glad to hear that your order arrived in perfect condition and was well-packaged. Ensuring your pool supplies meet your expectations is our top priority, and we appreciate you choosing Pool Supply Unlimited. If you ever need anything else, we’re here to help—happy swimming!
We had a great experience with our order of an 8ft air hockey table from Pool Supply Unlimited. The table was shipped promptly. The price was great. It’s a really great table - our kids love it. We had a great experience.
By Russell S.
Response from Pool Supply Unlimited· Feb 27, 2025
Thank you for your fantastic review! We're thrilled to hear that you had a great experience with your order and that your family is enjoying the air hockey table. Providing quality products at great prices with prompt shipping is what we strive for, and we're so glad we could deliver! If you ever need anything else, we’re here to help—enjoy the fun!
The original order was returned. The pump was shippied in a box that looked like it had been around the world twice! Pump was missing parts & was probably a return. A new pump was sent, but the original was a complete piece of junk and an embarrasment.
By Gary H.
Response from Pool Supply Unlimited· Feb 24, 2025
We are very sorry to hear about your experience and we truly apologize for the condition your order arrived in. This is not the standard we stand by at Pool Supply Unlimited, and we completely understand your frustration. Unfortunately, the shipment was handled by one of our distributors, and it clearly fell short of expectations. We are using this as a learning experience to ensure that future shipments meet the high quality standards our customers deserve. Thank you for bringing this to our attention, and we will make sure to address this with our partners to prevent it from happening again.
The web site is great, I appreciate the ease in ordering.
By Bob S.
Response from Pool Supply Unlimited· Feb 21, 2025
Thank you for your wonderful review! We're thrilled to hear that you found our website easy to use and that ordering was a smooth process. We appreciate your support and look forward to serving you again!
I rec'd wrong part. I called and they said they'd send a RGA. Haven't rec'd. It yet as of 2.16.25
By Poolscaper
Response from Pool Supply Unlimited· Feb 21, 2025
We're sorry to hear about your experience. We would love to make this right, but unfortunately, we are unable to do so due to the limited information provided. Please reach out to our customer service team with your order details, and we’ll be happy to assist you as soon as possible. Thank you!
This company provides excellent products for our spa and pool...at great prices! Quick-shipping of orders is a bonus...
By Steve M.
Response from Pool Supply Unlimited· Feb 12, 2025
Thank you for your fantastic review! We're so glad to hear you're happy with our products, pricing, and fast shipping. Providing top-quality spa and pool supplies at great value is our goal, and we appreciate your support. We look forward to serving you again!
My order went to Germany. The processing worked perfectly. Communication was great. Thank you again for the correct processing. I can recommend this shop with a clear conscience.
By Steffen L.
Response from Pool Supply Unlimited· Jan 20, 2025
Thank you for your fantastic review! We're thrilled to hear that your order to Germany was processed smoothly and that you had a great experience with our communication. Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything in the future, we're here to help!
