PoolpurefilterReviews of poolpurefilter.com

Quick service, reasonable price, quality prooduct

Ordered a second replacement for my Hayward pool filter, first one still going strong after a year of 24/7 use. Had to email support about a small shipping delay, Iris was very helpful. Filter arrived in about 2 weeks. Thanks!

Fast shipping and great service.

Affordable pricing and efficient delivery

I ordered the wrong size filter, got breast cancer and after months of fighting I am cured. I then realized, too late, I had 4 filters that were the wrong type. This company took care of the issue promptly and refunded in full! They have a heart and care about their customers!

The material used and how the material was interwoven speaks for itself.

I purchased a robotic vacuum cleaner for my pool from them and after some weeks of use, it stopped charging. I contacted the company and they were very kind and prompt to solve my problems, particularly Anna that was the person I was interacted with most of the time. In the end, after I provided all the graphical evidence, they made a full refund no questions asked. It is a shame the vacuum cleaner stop charging because I was satisfied with the way it worked and the easiness of cleaning it after each working round.

Customer service was fantastic! I had an issue with a robot pool skimmer product and reached out to the company directly, Anna, the person I corresponded with asked me to supply some info and a video so that their quality department could see the issue and after sending the video I was informed that they would be sending me a replacement product. Very happy since their skimmer is the best one I have tried!