Easy to order and fast shipping
Easy to order and fast shipping. Definitely will recommend.
By david R.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
59 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Poolpure was founded in 2007 by a team of engineers and pool enthusiasts who were frustrated with the high cost and low quality of pool filters on the market. They set out to create a better filter that would be more affordable and efficient, and they succeeded with the launch of their first product, the Poolpure Cartridge Filter.
Poolpurefilter (poolpurefilter.com) has 59 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 47 reviews with 5 stars · Clear filters
Easy to order and fast shipping. Definitely will recommend.
By david R.
Ordering is always easy. Product ships quickly. Quick responses to questions. Friendly staff.
By Jason G.
I ordered an extra set of pool filters and realized One Year later they were the wrong filters. Anna, with customer service could not have been more helpful. She arranged for the original filters to be shipped back and I recieved the correct filters shortly thereafter. Wonderful experience
By Kevin N.
The filter was as described and arrived on time.
By Pegarita
Poolpure filters are great!!! Helps keep my spa clean. They are easy to install too.
By Janice D.
I ordered the wrong size filters from purepool directly. I tried to contacte the service email 3 times asking to return them with no reply. And there is no phone number published for support. I was contacted by customer service after posting this review and a full refund was given. Thank you.
By Charlie K.
Totalmente satisfecho con la respuesta de la empresa ante un inconveniente con un producto. Han buscado por todos los medios dejarme satisfecho, lo han logrado y se los agradezco. Destaco la atencion de Ana Grace!
By Jorge Alberto F.
I needed to return an item and Anna was an excellent help. She kept me up to date on how things were going. Even though I had taken awhile to return the item, she cheerfully helped me and to my great satisfaction I was able to return it.
By Karen P.