Pontoon SolutionsReviews of pontoonsolutions.com

Applied for a job. Got the job after months of waiting with my own efforts and experience. Was passed to an incompetent company known as Pontoon solutions / Adecco for background checks. As many users have mentioned already prior to me. AI driven. Once a day mail. No calls or responses from the agents at all. I think is better if AI actually takes over everything. Let's ride this journey together. We humans are our own worst enemies anyway. It's demonstrated with Pontoon solutions. Don't hold your breath with this company. They're in no rush to get you employment at all. Find your own path, keep contingency plan with Pontoon.

I will no longer apply to Pontoon or Adecco until they stop this ridiculous AI text messaging follow-up for every job - that does not work!

Terrible company They advertise jobs on linkedin etc, but you receive a BOT text message that you have to answer questions then...silence...no recruitement person ever calls you...

I have never felt the need to write a company review before, but my experience here has been so horrific that I felt I had to warn others. This is the first time I’ve ever been pushed to this point. The initial process was fine, the person who interviewed me for the role was great and I was successful in getting the job. However, everything that followed has been a total nightmare. The background checking team is beyond difficult to work with. I have never experienced such a stressful process for references in any of my previous roles. The communication is non existent. I have rang three separate times and was promised a call back every single time, I never received one. When dealing with the Principal Onboarding Coordinator, I found that she only replies to one email per day. When I try to call to get a quicker answer, no one wants to talk or they are conveniently “busy with another client.” My application has been ongoing since the 20th of November. It has been nearly a month and I still have no update on whether I can actually start or if the process is successful. It has reached a point where I am genuinely concerned, if this is how they handle basic onboarding, I can only imagine how hard it would be to contact them if there was an issue with a payment. It would have been significantly easier and faster to apply directly through the employer's website rather than using this recruitment agency. The last few weeks have been incredibly draining and stressful for my wellbeing. I put so much effort into securing this job, only to be left in the dark for weeks. I would strongly advise anyone to avoid this company unless you are absolutely stuck. Do not put yourself through the stress.

Was very scared looking at reviews, especially when they were majority 1/5 which had me thinking I was getting into something really shady but it has been the total opposite very clear quick communication , every phone call was greeted with really professional happy-friendly people, any questions I had with the recruitment process they were more than happy to help. All in all couldn’t fault them!

I was put forward for two interviews at the same bank at two different departments, got ghosted on both of them. One job was much lower than my previous salary. Another job they put my name forward I had no experience in (actually paid a good salary) but I was at a loss about why they wanted me to do it and of course I didn't get it. It was like they did not know what to do with me.

Very unprofessional in my opinion as they have left me without any updates or replies after asking me for interview availability

I'm having problems with this company right now , no wonder they have 100 % negative reviews