Lovely boots
Lovely boots. One set was too small and customer services sent out another free of charge and let me keep the current ones. Nothing but 5 stars for this company! Love Pompons!
By Lorraine C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
196 reviews
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Pompons (pompons.co) has 196 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
196 approved reviews, newest moderated first
Lovely boots. One set was too small and customer services sent out another free of charge and let me keep the current ones. Nothing but 5 stars for this company! Love Pompons!
By Lorraine C.
Order arrived really fast, the quality of the shoes is amazing and they look really cute. Love them!
By Isabelle M.
I have made an order more that 1 month ago and I still didn't receive it... therefore I have paid extra to have an express delivery and it didn't help to speed up the process.
By Беляева А.
The delivery was very fast! The pompons are perfect! I am very happy to get such shoes for my baby
By Marina
Very effective and fast customer care. I bought shoes wrong size and they immediately support me changing size. Evend if I bought wrong size I can confim the goos quality of the product. I highly recommed Pompons!
By Serena S.
Good quality of the materials - unfortunately the size didn't fit, but with an outstanding customer service we got the size which fits perfect.
By ML
Very helpful customer service and shoes look very comfortable and nice wide for toes 😊
By Amy
Too expensive for the quality. The product looks and feels very cheap for the price. the packaging is in a plastic zip lock. No tracking of package. Even the cust care Agent cannot track the package.
By Rao