Do not use Pomelo Care for Doula…
Do not use Pomelo Care for Doula Services!! They verified my insurance and told me I had coverage, and I started working with one of their doulas. Then three months later they told me "oh wait" you don't have coverage. They first told me they had listed my insurance incorrectly on my account, then one of their representatives told me they just started working with Anthem and are still learning how to work with them and bill them. They literally do not know what they are doing and I will be reporting them for misrepresenting insurance coverage and filing a complaint with the California Department of Managed Health Care.
By Jenna N.