Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
398 reviews
PoloniexSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Poloniex is one of the longest-standing cryptocurrency exchanges in the industry, serving global users since 2014. Built on a foundation of security, reliability, and innovation, we are committed to delivering a seamless trading experience for crypto users worldwide.As part of our mission to make crypto trading more accessible, Poloniex now offers 0 Fee Trading, allowing users to trade without worrying about transaction fees. Together with a broad selection of digital assets, deep liquidity, and 24/7 market access, Poloniex provides a cost-efficient and flexible trading environment for every type of trader.Guided by our vision of being “Your Home for Crypto,” we continue to invest in platform security, product innovation, and user experience, helping our community navigate the digital asset economy with confidence.Poloniex — Always On, Trade Freely. Trade with Zero Fees.
Poloniex (poloniex.com) has 398 customer reviews on The Fair Hearing, with an average rating of 1.4 out of 5.
398 approved reviews, newest moderated first
They’ll let you deposit no problem and charge fees for trading but you’ll never be able to get your money back. Been trying to move some coins to another platform for weeks and they review each transaction then block it. Reason for block ( unfamiliar IP address or unrecognised wallet or similar). Support tool is a joke, takes you round in circles until you give up. Place your investments elsewhere.
By Stephen M.
Limit sell orders were not executed and market sell orders were held for a moment followed by a red wick and at the bottom of the wick my order was sold 8% lower.
By Leo M.
Scammers, they didn’t warn me when i tried to deposit Solana now my Balance is zero on poloniex even if it’s not on Solana Explorer , and the Support is not responding at my Emails, I’m going to poursuit them with the Law! ASAP
By IZI
SCAM!!! Stay away… if you try to withdraw your funds Will be frozen with no explain. Happen for me
By Mo K.
Poloniex used to be great in 2015/6. They have become worse and worse again as time has passed, coins/tokens have vanished and trading is near impossible within the UK now, my savings held in poloniex have vanished, I am completely frustrated and disappointed with them.
By gototcalot
Not allowed me to withdraw my crypto. "as customer protection" its look, that poloniex is scam
By Karel M.
No depositen NADA, llevo 5 horas intentando retirar mis usdt y nada, RECHAZAN LOS RETIROS SEGUN ELLOS " POR SEGURIDAD" ,piden que use una IP familiariazada o una billetera de retiro que ya haya usado , lo cual es imposible ya que recien empecé a usar poloniex. Hable a soporte y solo repite lo mismo como si fuera mensaje automático. Espero poder retirar mis USDT y desinstalar poloniex.
By Urbaes
Worst broker. Im glad i didnt deposit more than 50 dollars. Sometimes i couldn't sell my coins, and the worst thing is that price-action changed when i put up orders and plumited drastically when i canceled them, every fkng time. Dogshi! broker
By Sondre R.
