fast service
fast service
By customer
Response from Pollfish Market Research Platform· Jul 6, 2020
Always trying our best! Thanks!
Wednesday, November 4, 2026 · Customer reviews of US businesses

The Fair Hearing score
Great
457 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl
Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
457 approved reviews, newest moderated first
fast service
By customer
Response from Pollfish Market Research Platform· Jul 6, 2020
Always trying our best! Thanks!
It was a good experience. Easy set up of the questionnaire and fast return rate. Would have liked to have the excel data as well though.
By Start-Up F.
Response from Pollfish Market Research Platform· Apr 13, 2020
Thanks so much for your thoughtful review. Just wanted to let you know that there are two ways to export your Pollfish data to Excel. Just click the "Export Results" button at the top of your results page. Select "Excel" for a simple .csv or "Crosstab" for a more advanced export. You can even download a PDF or SPSS file. Try it out and let us know what you think. For more info on Crosstabs, check out https://resources.pollfish.com/market-research/using-crosstabs-in-survey-data-analysis/.
Looks like there are some automated responses just from the jibberish we get on the long answer questions. Its either that or people are not taking them seriously, we will try and limit long answers unfortunately in the future.
By customer
Response from Pollfish Market Research Platform· Jul 6, 2020
Thanks for you feedback. We do use automatic fraud prevention to detect and remove gibberish whenever possible, however, some do slip through the detection. We are continuously improving this algorithm and as our AI gets stronger, it will be even better at detecting suspicious responses. We hope you'll be happier with your responses next time!
The process of creating the survey was extremely easy and efficient. The customer service I received was also very helpful and resolved my issue within minutes. Overall great experience!
By customer
Response from Pollfish Market Research Platform· Jul 6, 2020
Thanks for your review! Our customer support is a great benefit to many Pollfish clients!
Great and fast support team!
By customer
Response from Pollfish Market Research Platform· Jul 6, 2020
Thanks so much!
It s fast and a good investment to make startups who want to validate their assumptions! HIGHLY RECOMMEND
By customer
Response from Pollfish Market Research Platform· Jul 6, 2020
We're glad you invested in us and we're looking forward to helping you build your product/ company out further!
Amazing customer support and so easy-to-use survey tool. Highly recommended
By Sakis T.
Response from Pollfish Market Research Platform· Jul 6, 2020
Thanks, Sakis! Great to work with you.
Great experience working with Pollfish. Support and customer service is top notch, application is simple to use and very powerful data provided.
By Alen M.
Response from Pollfish Market Research Platform· Jul 6, 2020
Wonderful experience on our end too, Alen. Thanks for using us!