Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
457 reviews
Pollfish Market Research PlatformSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Pollfish is a global DIY market research platform and online survey software that enables businesses to collect fast, reliable insights from targeted consumer audiences worldwide. Unlike traditional survey tools that only provide survey creation functionality, Pollfish combines survey design with built-in access to a global respondent panel, including a proprietary, first-party panel network powered by Prodege, one of the world’s largest consumer insights companies. This allows teams to both build their survey and reach verified consumers within a single platform.Companies use Pollfish for brand tracking, concept testing, product research, advertising and message testing, market validation, and consumer preference studies. The platform is built specifically for fast-turn, B2C research that requires precise targeting and scalable global reach.Pollfish provides access to millions of verified respondents across more than 160 countries through its proprietary panel and first-party partner network operated by Prodege. You can target by demographics, geographic location, behavioral attributes, purchase intent, product usage, and custom screening questions. This enables precise audience definition before launch, rather than relying solely on existing customer lists or external recruitment.Designed for speed and usability, Pollfish allows users to create surveys from scratch or templates, apply skip logic and advanced question types, and use AI-powered survey builder assistance. Real-time pricing updates reflect targeting selections instantly, and surveys can be launched in minutes. There is no subscription required to register; users only pay when purchasing survey responses. For more complex research needs, Pollfish also offers managed services including survey design, programming, fielding, and reporting.Once launched, survey responses begin immediately. Users can monitor results in real time, export data in formats such as CSV and SPSS, generate AI-powered reports, appl
Pollfish Market Research Platform (pollfish.com) has 457 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
457 approved reviews, newest moderated first
Great tool! Got good quality reveiw and responses. Liked the report.
By PChariot
Response from Pollfish Market Research Platform· Jun 5, 2024
Hello there! Thank you so much for taking the time to provide valuable feedback on our platform. We truly appreciate your kind words! Feel free to reach out to us if you need help with upcoming projects.
very well selected audience
By customer
Response from Pollfish Market Research Platform· May 31, 2024
Thank you so much for your positive feedback!
I had a good experience using Pollfish and will defintely use them in the future
By customer
Response from Pollfish Market Research Platform· May 23, 2024
Hello Shamala, Thank you for the positive feedback! We're delighted you had a great experience with us.
The quality of help was good, but the estimator tool telling me how long something will take needs to be fixed. It's wrong on a regular basis and then I'm told there aren't that many people in that country... so why is it telling me only a day?
By customer
Response from Pollfish Market Research Platform· May 22, 2024
Thank you for your feedback. We are currently addressing the suggestions you've provided to improve our platform. Your input is valued and helps us enhance the user experience!
Excellent, great experience.
By Mike K.
Response from Pollfish Market Research Platform· May 10, 2024
Hello, Thank you for the positive feedback! We're delighted you had a great experience with us.
Pollfish has excellent tools with transparent pricing. The free "Basic" plan has all the tools I need to run great surveys. They make it easy to buy responses filtered to your target audience. The dollar amount they quote you in their cost calculator tool, and the number they show when you're developing the survey, is the number you pay. I was burned multiple times by SurveyMonkey charging me unexpected amounts and making it difficult to quit an expensive subscription. I'm so happy to have found Pollfish as an alternative. Their support team also responds VERY quickly to chat messages and has been tremendously helpful the few times I had questions.
By Bryson
Response from Pollfish Market Research Platform· May 9, 2024
Hello, Thank you for sharing your great experience with Pollfish! We're thrilled to hear our tools and support have been helpful for you. Your feedback means a lot to us. Thanks for choosing Pollfish!
I used the platform for a survey with 200 responses. About 40 of those responses were garbage - I know this based on the open-ended responses. That's 20% of my sample - way too many for my liking. I would have expected Pollfish to weed out the bots. I won't use it again.
By Mariann
Response from Pollfish Market Research Platform· May 6, 2024
Hello, Thank you for your input. We'd like to help you sort this out and ensure a better experience in the future. Please feel free to reach out to us via chat or email, and we'll do our best to assist you. Your feedback is valuable to us, and we appreciate the opportunity to address any issues you've encountered.
Great service, simple to use. Pricing could be lower, but not too expensive
By customer
Response from Pollfish Market Research Platform· May 2, 2024
Hello, Thank you for the feedback! We're constantly striving to provide the best value for our users.
