Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
28 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded by adventure seeking photographers and videographers, PolarPro creates premium DJI Accessories, GoPro Accessories and Camera Gear to help capture perfection.
PolarPro (polarprofilters.com) has 28 customer reviews on The Fair Hearing, with an average rating of 3.3 out of 5.
Showing 11 reviews with 1 star · Clear filters
TRASH CUSTOMER SERVICE There is no customer service at all. I emailed their customer service 5 minutes right after I place the order as I want to purchase a more expensive option. They neglect my email and still send out the order. Their customer service is NOT replying any emails.
By Morgan
Ok , if you want to buy 1 phone cover with 2 basic Lense with a 30EURO shipping charges and 80Euro local custom fees for a total of 400euros. All the best. Very dissapointed! I wont recommend polar pro for anyone living in EUROPE.
By DHINESH R.
Purchased their basecamp mattebox and I'm horribly disappointed they call this a pro product but it casts a vignette on 24mm cine lenses. I'm so disappointed.
By Adam E.
