point.meReviews of point.me

First they tout a monthly plan but charge you for the whole year without any heads up. I also found that the site does not give the entirety of the results and I certainly did not find them current. In checking San Francisco to Sydney yesterday it was missing Aeroplan and Asia miles points which were more attractive. I certainly did not get the results that I did from ChatGPT. In a couple of instances the data was inaccurate and it did not match up with the airline results. Great marketing and hype via social media but an AI Chatbot is more dependable.

This is the second time I have used this service. The first time I wasted hours looking for flights to get us to our destination and shockingly there was nothing available. This time I tried to use it to get a simple round trip flight to San Diego. Every time I tried to book the flight olit gave me a response of "oops there was a glitch in the process ". When I went to use the chat option I was sent to a service that would be more then happy to resolve the issue for a fee. This is one of the worst online services I have unfortunately spent money on and I will not make the same mistake again. It's all smoke and mirrors.

Natalie, the chief Customer service agent, is simply the best service person I have ever met in decades of flying. Point.me is really a dream come true. Your ability to use your miles for travel, get extremely favorable points and have the ultimate luxury of a real and highly attentive personal service agent. Makes travel a delight again. When we ran into a snafu created by Swiss, Natalie jumped in and saved the day. Could not recommend more highly. Bravo

I have tried multiple times to purchase the standard plan and live in Washington, DC. The form completes the state as DC and the city as Washington D.C. so Washington D.C., DC. My credit card will not recognize the address. I've tried on my phone and laptop, no luck. I've tried manually adjusting, no luck So, they've lost a customer and I'm on to a competitor.

I needed to purchase international tickets for two trips this year: one to Japan and later, the other to Ireland. I used a service back in 2018 and knew there must be other services available now. I used ChatGPT to find the top 10 services and discovered that many of them are now self-help, where you access their database and backend and do the work yourself. Point.me was the top service for providing a human concierge. They were Best for: “Complex trips (multi-city, multiple travelers, mixed programs) or when you want to outsource the entire strategy”. When I entered the request for the Japan trip, the concierge stayed on top of the process and helped me transfer the miles to make it happen. He was more diligent than I was, and I was impressed! He would work nights and the weekends, and if I did not notice that I was supposed to do something, he would call me. He was looking after my best interests, and you can’t ask for much more than that! Yesterday, I submitted a request for a trip to Ireland. Within three hours, I heard from the Concierge Coordinator, 1.5 hours later, from the Concierge who confirmed my information. Two hours later, he emailed me a draft schedule, and within three hours, the trip was booked. When I checked American Airlines, a one-way business-class ticket started at 240,000 miles. Sam found a JetBlue flight for 115,000 miles! I highly recommend this service!

Their purpose is to scam you into a subscription by baiting you with low fares they don't show.

Point.me is worthless If you only have delta miles. They point you in the direction of other airlines which I don't have points for. Their Internet advertisement was false and misleading because Delta sky miles deals are so much better than this service. Very disappointed I wish I would have never paid the $100 or so that they charged.

Terrible site. Basic does nothing you can do yourself, looking for flights. After finding out the site really doesn't help, it is impossible to cancel. They say it's easy, but when you follow their directions to cancel, the cancel button doesn't appear.