PNY TechnologiesReviews of pny.com

really really bad customer service.

i bought a PNY storage drive from meijer and it was write-protected which means i couldn't add anything or delete anything from it-which made it absolutely useless. meijer wouldn't take it back or exchange it because it was an "electronics". i contacted the PNY customer support and was told to take pictures of it and send them to them and then i was told to send it to them at my expense. they sent me a replacement item which ALSO didn't work. i sent it back as well (at my expense) and was told it was checked extensively and it was working fine. they shipped it back and it still doesn't work. it was $80.00 i lost and won't get back. i have never had any problems with any other storage device i have ever bought. stay away from this company!!!!

I bought PNY RAM at Best Buy for my laptop. After 6 months I was having strange auto restart problems and thought I had it fixed with a PRAMM blast. The problem disappeared but came back every so month with the same auto restart problem. This month it caused my laptop to become inoperable so I took it to Apple store and they checked it out and diagnosed that the RAM was bad. The RAM was corrupt, bad and the cause of my laptop restarting and causing me wasted time and money. Since I re-installed the original apple RAM in my laptop it has had no problems. It is slower but no problems at all. It took forever to get a hold of PNY and see how I could return the RAM since it was a lifetime guarantee. The Best Buy warranty was up and it was my only option. After two weeks of back and forth with their service people they finally sent me a return number and instructions on how to exchange it with the company. I returned the RAM in a safe package, tracked it and after 2 week of waiting I am still without my RAM. I have contacted the company, phone and email and no response. They say they have no record of my return. Yet my tracking shows that it was delivered and signed by someone at their company. This has been a headache and still no word on my replacement. DO NOT BUY FROM THIS COMPANY EVER! Their product is crap and their customer service is crap.

Bought a PNY 256GB SDXC card from TigerDirect and is being drop shipped from PNY. 7 business days now have passed and the drop shipper (PNY Technologies) has not shipped a damn thing yet. Very frustrating having to wait and see when this is going to ship out. Attempted to call their order telephone number during business hours and nobody answers the phone there. I don't know, I mean, I guess having the assumption that my card would ship out in a timely matter was just too much to ask from them.