Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
72 reviews
PM Furniture AssemblySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PM Furniture Assembly started with a simple observation: furniture assembly shouldn't be complicated. Whether you're setting up your first apartment, furnishing a new office, or installing a playground for your kids, the experience should be seamless and worry-free.We saw too many people struggling with confusing instructions, missing tools, and unreliable service. We knew there had to be a better way - one that prioritized clear communication, professional quality, and genuine customer care.Today, we're building a professional team dedicated to delivering exceptional furniture assembly service. As we grow, we're committed to hiring and training our own technicians who represent PM Furniture Assembly and share our commitment to quality and customer satisfaction. Every project matters to us, whether it's a single bookshelf or a full office buildout.
PM Furniture Assembly (pmfurnitureassembly.com) has 72 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
72 approved reviews, newest moderated first
Excellent service. Right on time and did a great job.
By Lauren G.
Response from PM Furniture Assembly· Jun 15, 2026
Thank you, Lauren, for your review! We're happy to hear everything went smoothly and that our team arrived on time and delivered excellent service. We appreciate you taking a moment to share your experience. Positive feedback like this lets us know we're doing our job well. Thanks again for choosing us!
We had Alex and Joel assemble a huge lifetime playground set and they did an amazing job! They were friendly and professional and were happy to wait whilst me and my husband tried to find the best spot to place the playground. They built it with care and I know it will bring joy to my kids for many years to come thanks to them!!
By Lisette M. F.
Response from PM Furniture Assembly· Jun 15, 2026
Thank you, Lisette, for sharing your experience! We're thrilled to hear that Alex and Joel did such a great job assembling your playground set and that they were able to make the process smooth and enjoyable for your family. It's wonderful to know they took the time to help you find the perfect location and built everything with care and attention to detail. We hope your children enjoy many years of fun and great memories on their new playground. Thank you for choosing us for this special project!
They're quick service and they do efficient work Professional company
By Jaafar C.
Response from PM Furniture Assembly· Jun 15, 2026
Thank you, Jaafar, for your review. We're glad to hear you were pleased with our quick response time, efficient work, and professional service. Our team works hard to provide a smooth and reliable experience, so it's great to know we delivered on that for you. We appreciate you taking the time to share your feedback and hope to work with you again in the future.
The communication before the visit was great - booking process made easy. Gentleman arrived on time and was very professional. Very happy with the service. Would absolutely use again.
By Georgina S.
Response from PM Furniture Assembly· Jun 15, 2026
Thank you, Georgina, for your wonderful feedback! We're so pleased to hear that the booking process was easy and that our communication before the visit helped make everything run smoothly. It's great to know our technician arrived on time and provided the professional service you expected. Your kind words and willingness to use us again mean a lot to our team. Thank you for your trust and support, we truly appreciate it!
👍👍👍👍👍 awesome experience. The tech built an playset in less than one day. Cleaned up all the boxes and walked me through the setup and safety once he finished. Highly recommend this company. 10/10 service from start to finish
By Dd
Response from PM Furniture Assembly· Jun 15, 2026
Thank you for taking the time to share your experience! We're delighted to hear that the installation was completed quickly and professionally, and that our technician took the time to walk you through the setup and safety features afterward. Providing a smooth, clean, and stress-free experience from start to finish is exactly what we strive for, so your kind words and recommendation mean a great deal to us. Thank you for your trust and support, we truly appreciate it!
Would not recommend!!!!!!! At the beginning i would have given a 5 star review however in the end this company just wants to take advantage! They did not even finish the job!!!
By Tera J.
Response from PM Furniture Assembly· Jun 1, 2026
We would like to clarify the circumstances surrounding this review, as it does not accurately reflect what occurred. This customer contacted us regarding two separate projects: an exterior door replacement and a ceiling repair. Based on the photos provided, we prepared estimates for both projects, and the exterior door replacement was scheduled first. Our technicians completed the door installation as scheduled. After the customer later mentioned a minor concern regarding light visible around the door, we immediately arranged for our technician to return the following day and make the necessary adjustment at no additional cost. The issue was resolved promptly because we stand behind our work and are committed to providing quality service. While our technicians were on-site, they also reviewed the ceiling repair project. After seeing the area in person, it became clear that the scope of work was more extensive than what could be determined from the original photos. As a result, we updated the estimate to reflect the additional labor required. At that point, the ceiling repair project had not yet begun and was planned to be scheduled for a later date. This was simply a revised quote based on the actual scope of work, not an attempt to take advantage of anyone. As with any estimate, the customer was under no obligation to proceed and was free to accept or decline the updated quote. The concerns expressed in this review arose after the estimate for the ceiling repair was updated. However, the exterior door installation was completed, and the follow-up adjustment requested by the customer was addressed immediately at no additional cost. We remain committed to transparent communication, fair pricing, and standing behind the work we perform.
Mark arrived right on time, at the stroke of 9. We were notified by text when he was 5 minutes out, and generally communication with the officer was well- timed. Upon opening the door, I could see that Mark exuded trustworthiness. He was more than trustworthy, however. He was affable, and he at the same time wasted no time in getting to the job at hand. He made an effort to contain the inevitable explosion of styrofoam packing bits, which I appreciated. It took two hours which was an hour less than many purchasers stated it took them to assemble. He heaved the chest over a bed into a tight space, and the drawers glide smoothly. And to top it off, he was so polite. And he took pride in his workmanship. All in all this was a great experience!
By Ines K.
Response from PM Furniture Assembly· Jun 1, 2026
Thank you for taking the time to share such a detailed review. We're delighted to hear that Mark's punctuality, communication, professionalism, and attention to detail made such a positive impression from start to finish. We're especially pleased that you appreciated the care he took throughout the assembly process and the pride he showed in his workmanship. Providing a smooth, efficient, and trustworthy experience is always our goal, and it's wonderful to know Mark delivered exactly that. We truly appreciate your kind words and your trust in our team. Thank you for choosing us!
PM Furniture was great!. They were prompt, efficient. They definitely know what they are doing. Would recommend and use them again!
By Liliana S.
Response from PM Furniture Assembly· May 23, 2026
Thank you so much for your kind words and recommendation! We’re happy to hear you had a great experience with PM Furniture and that our team was able to provide prompt and efficient service. It means a lot to know you felt confident in our work. We truly appreciate your trust and support, and we look forward to working with you again in the future!
