Beautiful rug and very soft
Beautiful rug and very soft
By Susie
Response from PlushRugs· May 18, 2026
Thank you for taking a moment to leave us a review Susie! - The PlushRugs Team
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
680 approved reviews, newest moderated first
Beautiful rug and very soft
By Susie
Response from PlushRugs· May 18, 2026
Thank you for taking a moment to leave us a review Susie! - The PlushRugs Team
Extremely disappointed in the plushness of the rug, even my dog was not happy to lay at the front door to chew on his bone, something he has done for years. Ended up putting my old rug back down and delegating the new one to the basement doors. Too, I feel it was very overpriced for what I received. However, on a high note, it was delivered quickly.
By Phyllis
Response from PlushRugs· May 14, 2026
Hello Phyllis, I'm so sorry to hear you were not pleased with the rug you ordered. With rugs coming in all shapes and sizes, the thickness of the rug can certainly play a big part in the overall softness of the rug. I'm going to notify one of our managers to touch base with you via email to gather some additional details from you. - The PlushRugs Team
Still haven’t seen rug I ordered
By Jerry G.
Response from PlushRugs· May 14, 2026
Hey Jerry, Thank you for taking a moment to leave us a review. I apologize for any confusion on our end, however I show here that you requested a cancellation of your order for a full refund. It appears the cancellation has already been confirmed and the refund issued as well. Please reach out if there's anything else we can assist you with. - The PlushRugs Team
Great price fast shipping
By Shannon
Easy process, beautiful rug, great price.
By Sandra
Response from PlushRugs· May 11, 2026
Thanks for leaving us a review Sandra, we're glad to hear you love your new rug! - The PlushRugs Team
Great service - rug is just as expected. Great quality, price and delivery.
By Robert
Response from PlushRugs· May 11, 2026
Thanks for the review Robert! - The PlushRugs Team
Delivery was fast and efficient and the rug is beautiful
By customer
Response from PlushRugs· May 8, 2026
Thank you for leaving us a review and we're thrilled to hear you love your new rug! - The PlushRugs Team
Easy returns, responsive customer service.
By Roni E.
Response from PlushRugs· May 4, 2026
Thank you for taking a moment out of your day to leave us a review Roni. I'm happy to hear our returns process was easy and made for a good experience! - The PlushRugs Team