We did not get updated shipping…
We did not get updated shipping information until after the item already arrived. By the time we got an email that it had shipped, it had actually already been delivered. When we rushed to check the mail room the rug had already been stolen. This was not a cheap item and we are beyond disappointed.
By Jenny
Response from PlushRugs· Mar 4, 2024
Good Morning Jenny, I'm so sorry to hear about this issue with tracking and your shipment being stolen. I will have one of our customer service team touch base with you and we'll see what can be done to resolve this as quickly as possible. - The PlushRugs Team

