Beautiful rug
Beautiful rug! Great quality, love the design and colors. Shipping was fast.
By Sandy
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
680 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
PlushRugs has been serving customers since 2008. We specialize in area rugs. By focusing on one product, we can better meet the needs of our patrons. Our experts can answer any questions you have relating to area rugs. In fact, we encourage our customers to ask questions so that they are knowledgeable about their rugs and ultimately make the purchases that they feel good about and work out best for them.We carry the same top quality brands found in big department stores and other online retailers. Our site is constantly updated to include the newest styles available. We offer these rugs at a price that is often lower than our competitors. Our lowest prices are plainly displayed so that you, the customer, don't have to jump through hoops to get the best price available.Whether you're looking for a specific rug, or just want to browse our enormous catalog, we are here to help you find the perfect product for your home or office. Every order is handled with care and we have processed over 50 thousand successful orders to date.
PlushRugs (plushrugs.com) has 680 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
680 approved reviews, newest moderated first
Beautiful rug! Great quality, love the design and colors. Shipping was fast.
By Sandy
Second time purchaser here. I really enjoy how easy it is to purchase rugs, the quality and selection.
By Bradley
Put accurate dimensions on your website. Package better so items do not get ruined in transit. I’m shipping the rug back and you will probably throw it in the dumpster. What a waste of energy. After being hounded for a review my review has been criticized because I did not initially mention the problems with rug size when dealing with plush rugs. It’s an accurate review and a real issue.
By Kat L.
Response from PlushRugs· Sep 17, 2024
Good Morning Kathleen, I'm sorry to hear about the issues with your rug. I've reviewed the notes and your past communication with our team and see here that you never made any mention of a sizing issue with your rug, as you had filed a claim due to a puncture/cut in the rug. With regards to the claims process, our vendors make the determination whether or not to have a rug returned. I see in your communication you were hoping to donate/dispose of the rug yourself. I'm very sorry we weren't able to accommodate this request. However, once the item is heading back in transit, your order will be refunded in full! - The PlushRugs Team
Price & fast delivery
By William
Everything arrived on time and in great shape. Love my rug
By Kathleen
Everything about this purchase was what I expected.
By Barb
The color and pattern of the rug is absolutely perfect and vibrant. Exactly what we wanted. My only issue with it is, I expected the rug to be low pile so that it was still soft and fuzzy when we walked on it but instead it’s more of a woven material doesn’t have much cushion. That being said it looks great.
By Valued C.
Excellent customer service. Prompt and well packaged quick delivery. Great prices. Repeat customer. Will continue purchasing my rug needs from Plush rugs. No better experience online anywhere. Very highly recommended
By Marc
Response from PlushRugs· Sep 3, 2024
Thank you for your kind review! We are very thankful you keep coming back for all of your rug needs. Let us know if you ever need anything! - The Plushrugs Team